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Working through problems on PC
Edinburghlass_2
Posts: 32,680 Forumite
in Techie Stuff
Today I was at a friend's house trying to sort her pc which she knew had problems possibly with a dialer having been downloaded.
Just want to run through what I have done and in what order and to check what should be done next.
I started with the newest version of Adaware which threw up 109 critical problems. I then put on Spybot, followed by Spyware Blaster. I decided to do a Health Check which gave us Troj_dldr.ct which it couldn't "repair" so I deleted as by then I had to leave it for another day. Still waiting on the email from AVG so I can install that on Thursday.
Will also download Firefox and Thunderbird but meantime it is now throwing up the beige boxes saying there is a problem with Messenger.
Tonight there is at least one happy teenager who can access the internet for his homework for the first time since March!
Anything else I should be doing and in which order
Just want to run through what I have done and in what order and to check what should be done next.
I started with the newest version of Adaware which threw up 109 critical problems. I then put on Spybot, followed by Spyware Blaster. I decided to do a Health Check which gave us Troj_dldr.ct which it couldn't "repair" so I deleted as by then I had to leave it for another day. Still waiting on the email from AVG so I can install that on Thursday.
Will also download Firefox and Thunderbird but meantime it is now throwing up the beige boxes saying there is a problem with Messenger.
Tonight there is at least one happy teenager who can access the internet for his homework for the first time since March!
Anything else I should be doing and in which order
0
Comments
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Get a firewall so you don't have to do it all again shortly.. I use Zonealarm alongside Googles toolbar (for popups) and don't have many problems0
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Those Grey Boxes could be due to the Messenger Service (Not related to MSN Messenger at all...just Microsoft being funny I guess).
Go Start -> Settings -> Control Panel -> Administrative Tools -> Services
In the long list find 'Messenger'. Right Click on it, and choose Properties. In the Drop Down box, change the 'Startup Type' to 'Disabled'.0
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