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First Capital Connect Refund issues
iloverobots
Posts: 3 Newbie
in Motoring
I recently requested a refund on my season ticket from London Kings Cross to Stevenage - A refund of £1200 - However, 6 weeks on I still haven’t received the money. Apparently in the T&Cs it can take up to 28 days.
Every time I email, it takes 5 days to get a reply and I don’t want to ring the 0845 number as I am currently in France - The reason for the refund!
Anyone else had similar problems?
Are there any third parties who I should complain to about this?
Does anyone know a local number for First Capital Connect customer services - a search on the web did not give any results.
I am getting VERY annoyed with FCC as they owe me a lot of money, if it was the other way round the bailiffs would have been round by now!
Every time I email, it takes 5 days to get a reply and I don’t want to ring the 0845 number as I am currently in France - The reason for the refund!
Anyone else had similar problems?
Are there any third parties who I should complain to about this?
Does anyone know a local number for First Capital Connect customer services - a search on the web did not give any results.
I am getting VERY annoyed with FCC as they owe me a lot of money, if it was the other way round the bailiffs would have been round by now!
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Comments
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SayNoTo0870 gives an alternative number... 01752 675661.0
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That number is no longer in use - thanks for the reply though!0
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There are other numbers you might try on the saynoto0870 database.iloverobots wrote: »That number is no longer in use - thanks for the reply though!
Might also be worth reporting to Saynoto0870 that 01752 675661 no longer works.
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