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No more Cashback on Barclaycard (old Egg customers)

Just got email this morning

http://www.barclaycard.co.uk/personal/freedom-faqs

What is Barclaycard Freedom?

Barclaycard Freedom is a reward programme where you automatically earn Reward Money (not points or vouchers) at participating retailers. You can then redeem what you’ve earned on your next transaction at selected stores within the programme.
How long can I continue to earn Reward Money?

You can keep earning Reward Money until 21st June 2012.
How long can I continue to redeem Reward Money?

You can redeem Reward Money until 26th July 2012.
Do I need to do anything?

No, if you have a Reward Money balance you can still redeem your balance in selected retailers up until 26th July 2012 .
Will my Barclaycard account be affected?

The terms and conditions of your account will not be affected by the change. You can continue to use your Barclaycard and PIN number as normal.
Will I get a new credit card?

No, you can continue to use your current Barclaycard and PIN number as normal, you just won’t earn Reward Money with it from 22nd June 2012.
Where can I earn and redeem Reward Money?

Visit our online directory at barclaycardfreedom.co.uk to see participating retailers.
How do I redeem Reward Money?

Insert your card into the Chip and PIN reader at selected retailers and follow the instructions on the screen. Take a look at our website barclaycardfreedom.co.uk to see the participating retailers where you can redeem.
Is there a maximum amount of Reward Money that I can use to redeem against a purchase?

There is a maximum redemption of £500 Reward Money on any one transaction. Please remember that if you’re using Reward Money for part payment, your Barclaycard must be used for the remainder of the purchase.
How can I keep track of my Reward Money balance?

You will be able to see your Reward Money balance on mybarclaycard. All you need to do is log in or register to see the most up to date balance.
Where can I find out more?

Please visit the Barclaycard Freedom website at barclaycardfreedom.co.uk for more information.
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Comments

  • Voyager2002
    Voyager2002 Posts: 15,721 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I got one as well.

    I am not at all happy.
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    I don't see any reference to Barclaycard WorldMaster Card in any of the links. To me it looks like a relaunch/rethink of an existing product.
    J_B.
  • OllyM
    OllyM Posts: 370 Forumite
    Part of the Furniture
    Yes, this is nothing to do with the World MasterCard cashback program, it's the rubbish Barclaycard Freedom program they ran for a while at selected retailers.
  • Joe_Bloggs wrote: »
    I don't see any reference to Barclaycard WorldMaster Card in any of the links. To me it looks like a relaunch/rethink of an existing product.
    J_B.
    OllyM wrote: »
    Yes, this is nothing to do with the World MasterCard cashback program, it's the rubbish Barclaycard Freedom program they ran for a while at selected retailers.
    Agreed. I have an ex-Egg World MasterCard and didn't get an e-mail.
    Are you for real? - Glass Half Empty??
    :coffee:
  • gglaze
    gglaze Posts: 265 Forumite
    I just got this email too. I am not a previous "Egg" customer - I believe my Barclays Cashback/Rewards card was converted over from my old Morgan Stanley card a long time ago.

    I would be more upset about this, but I swear for some reason I've never gotten as much back from my "cashback reward" as I would expect anyway. For example, in this email it mentions that I currently have "£0.64 worth of Reward Money", whatever that means. I don't really get it - isn't this meant to be a 1% cashback card or something like that? This is my primary card I've been using for normal spending for at least a year now, and I spend a ridiculous amount on it - probably averaging between 1k-2k every month lately if I include all the travel expenses I put on the card. But also plenty of normal expenses like groceries, shopping, and restaurants/bars. Why am I not seeing 10 or 20 pounds of "reward money" each month?

    So I guess the new program isn't going to be much better or worse for me than this one has been.
  • Voyager2002
    Voyager2002 Posts: 15,721 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    gglaze wrote: »
    I just got this email too. I am not a previous "Egg" customer - I believe my Barclays Cashback/Rewards card was converted over from my old Morgan Stanley card a long time ago.

    I would be more upset about this, but I swear for some reason I've never gotten as much back from my "cashback reward" as I would expect anyway. For example, in this email it mentions that I currently have "£0.64 worth of Reward Money", whatever that means. I don't really get it - isn't this meant to be a 1% cashback card or something like that? This is my primary card I've been using for normal spending for at least a year now, and I spend a ridiculous amount on it - probably averaging between 1k-2k every month lately if I include all the travel expenses I put on the card. But also plenty of normal expenses like groceries, shopping, and restaurants/bars. Why am I not seeing 10 or 20 pounds of "reward money" each month?

    So I guess the new program isn't going to be much better or worse for me than this one has been.

    You are clearly missing out on a lot of cashback. I suggest you investigate the offers from Capital One, or even other Barclaycard products.
  • SamDude
    SamDude Posts: 456 Forumite
    Part of the Furniture 100 Posts Name Dropper Home Insurance Hacker!
    I got the email too - I didn't think it was about my ex-Egg cashback until I saw this thread title.

    If it isn't related to Egg cashback, can someone please change the thread title?
  • Sandy_Beech
    Sandy_Beech Posts: 191 Forumite
    OllyM wrote: »
    Yes, this is nothing to do with the World MasterCard cashback program, it's the rubbish Barclaycard Freedom program they ran for a while at selected retailers.

    Correct!!! I have a Barclaycard Visa, and their email was to do with that. (it even had the last 4 digits of my visa card) - Hence nothing to do with Barclays World M/Card....

    Get inn.......... Cash Back yes!
    ..........................
  • Barclaycard_Company_Representative
    Barclaycard_Company_Representative Posts: 41 Organisation Representative
    edited 22 May 2012 at 3:36PM
    Hi all,

    Thanks for your comments about the recent announcement relating to Barclaycard Freedom. We can confirm that this relates to the Barclaycard Freedom rewards programme only. For example, Cashback product rewards programmes and points awarded on previous Goldfish cards are unaffected. You can continue to earn on all rewards schemes other than Barclaycard Freedom as you do today.

    If you have any further questions about Barclaycard Freedom, you can visit https://www.barclaycardfreedom.co.uk. Alternatively, if you wish to discuss your account in more detail, please email WR@barclaycard.co.uk and we will be happy to assist you.

    Thanks, Richard.
    Official Company Representative
    I am the official company representative of Barclaycard. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    edited 22 May 2012 at 6:17PM
    Hi all,

    Thanks for your comments about the recent announcement relating to Barclaycard Freedom. We can confirm that this relates to the Barclaycard Freedom rewards programme only. For example, Cashback product rewards programmes and points awarded on previous Goldfish cards are unaffected. You can continue to earn on all rewards schemes other than Barclaycard Freedom as you do today.

    If you have any further questions about Barclaycard Freedom, you can visit https://www.barclaycardfreedom.co.uk. Alternatively, if you wish to discuss your account in more detail, please email WR@barclaycard.co.uk and we will be happy to assist you.

    Thanks, Richard.
    So in plain English, former Egg credit card customers will continue to receive their 1% cashback?

    Yes or no will suffice.

    I got one as well.

    I am not at all happy.
    Mine had the last four digits of the card number on it. Those four digits don't relate to my old Egg Barclaycard.
This discussion has been closed.
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