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Faulty sofa. Advice before I call the seller pls
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anonymousie
Posts: 995 Forumite
Hi
Bought a lovely leather sofa- delivered on 27/1/11 (recliner chair also).
Clearly out of warranty :mad:
Noticed at the weekend that the leather over 1 seat on the sofa is cracked and threatening to tear through by the look of it. I think it must be a faulty piece ?
The rest if he sofa and chair is fine. Though the chair has been sat on much more.
What are my rights- if any? I understand it should be " fit for purpose" ....the purpose of a sofa being to sit on and last for an appropriate time - I assume a £500 plus sofa should last more than 16 months?
No I haven't " fed " the leather or anything- there were no instructions to do this and I note the rest of he sofa is still pristine.
Thank for helping me here. Or last sofa lasted 18yrs!
Bought a lovely leather sofa- delivered on 27/1/11 (recliner chair also).
Clearly out of warranty :mad:
Noticed at the weekend that the leather over 1 seat on the sofa is cracked and threatening to tear through by the look of it. I think it must be a faulty piece ?
The rest if he sofa and chair is fine. Though the chair has been sat on much more.
What are my rights- if any? I understand it should be " fit for purpose" ....the purpose of a sofa being to sit on and last for an appropriate time - I assume a £500 plus sofa should last more than 16 months?
No I haven't " fed " the leather or anything- there were no instructions to do this and I note the rest of he sofa is still pristine.
Thank for helping me here. Or last sofa lasted 18yrs!
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