Confused? you will be using comparison sites

cepheus

Why is the quote on moneysupermarket.com less than half quoted when I click through using the same reference number?

Is this moneysupermarkets mistake or a trick by the AA to undercut other insurers. When I contacted the AA they suggested it was not like for like cover. However, when they cut off accidental cover, it was still more than a hundred quid and refused to offer the 48 quid quote under any circumstances.

Surely this is making a mockery of the comparison system?

PS They are trying to trick me into the Continous payment authority trick at £117.09 renewal as well

______________________________________________
On Moneysupermarket


Annual Price:
£48.97
Monthly Price:
Monthly price available on the provider's site.
To enquire about this policy



Call 0844 776 8403
with quote reference: WW1HQ130TKQ

________________________________________

After clicking through I get this :mad:


Your Quote


One card payment£103.49
This quote includes your online discount. Prices include Insurance Premium Tax.

huckster

Take this up with Moneysupermarket. If you get a quote on the comparison site and don't change the cover or info on the Insurers site, the premium should stay the same.

dunstonh

Sometimes quote comparison sites only ask some of the questions. When you go through to the actual site, more questions are asked which can lead to a different price. They may also have more options as well.

cepheus

huckster wrote: »

Take this up with Moneysupermarket. If you get a quote on the comparison site and don't change the cover or info on the Insurers site, the premium should stay the same.

I have copied this thread to Moneysupermarket and the AA. However, perhaps the crowd who got priced out should have a view.

I have to say though, prices rarely conform exactly to the comparison quote. Many seem to cheat 10 to 20%, but this AA one is really taking the P***

mikey72

Copy the complaint to the FSA as well.

cepheus

I'll let them reply first and make sure I haven't misunderstood anything, if they do reply! Details not accessible on the moneysupermarket could affect 10 or 20% of the price difference but this is more than 50%.

I seem to have similar problems every time.

cepheus

Confused seem to quote the AA at £103.49, so perhaps the problem is with Money Supermarket?

The AA price was only £65 last year so they have a cheek to try and take me for £117.09 through a CPA. They won't anyway though because my Debit card number has changed!

cepheus

I went through Swinton eventually, but they have more tricks than Tommy Cooper.

If you try to get a re-quote via topcashback they add the £30 cashback to the original quote on the comparison site so you are no better off. I also noticed the monthly payment was cheaper than the annual one. The annual quote of £52 which they used to beat the others is actually a monthly payment amounting to £60. A one off annual payment costs about £68!

All these guys deserve a good bashing by the authorities who are letting them run riot.

PS No reply from Moneysupermarket or the AA about this issue (except the standard letter asking why I haven't confirmed renewal of the policy! I will give them renewal.

cepheus

My bank have just offered £25 off my best quote, and they will accept the £52 annual cash figure (rather than the hiked monthly one). I have 14 days to cancel the old insurance free of charges according to the forms.

So that is £27 for the year (Building only). I've even managed to cancel the automatic renewal on it.

StaffsSW

All of those affiliate payments, referral fees and kickbacks have to be covered somewhere....