argos delivery problems

bricktop_2

i ordered a bunkbed in early april with argos and was told delivery would be in a week or so,then i received a call saying it would not be available until the 11th of may and delivery was set for then,i emailed them just before this to confirm this delivery and they said they had not got this date booked and could not promise delivery until 19th of may i kept getting phone calls every day from them to arrange an order i then was told the delivery for the 19th was only for the two mattress that came with the bunkbed and they were able to deliver the beds but only in the week when we are both at work and cannot offer a saturday until july and they will ring me back when there is a saturday free for them,i think they should make an exception and get me a saturday delivery when i want it due to the inconvenience and incompitence on their part

kelevra-

Hi,

Im having the exact same issue with 2 leather sofa's we ordered.

Have had 3 different delivery dates which have all been pushed back due to system errors but after kicking up a fuss is appears they have never even had the stock in. Happy to take my money though! Considering taking to the Ombudsman and seeing what our rights are here.

We have had 1 large sofa delivered but still awaiting the other. Nightmare!