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Dehumidifier

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  • rogerblack
    rogerblack Posts: 9,446 Forumite
    RRobins wrote: »
    Thank you!
    Yes, it is Direct Sales. I would prefer refund because I believe it is misrepresentation to tell in spec that the unit can collect 600 ml of water a day but did not specify the condition for this job.
    I was intend to run it for 24 hrs but it did not survive even 4 hrs all together.

    Do not go for a refund.
    Simply return under the distance selling act - you have more rights that way.
    (If it's been under 10 days)
  • RRobins
    RRobins Posts: 17 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    rogerblack wrote: »
    Do not go for a refund.
    Simply return under the distance selling act - you have more rights that way.
    (If it's been under 10 days)
    Thank you all for help!
    I sent e-mail to Direct Sales, they said that they will ask their payment department on Monday to do refund.
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