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third party access to account

hello everone. some help appreciated. i checked barclays website to see how to set this up, it said there is a mandate form which needs to be filled in and signed and then the person being granted access needs to go into the bank with a couple forms of ID and proof of address. I then called barclays and they confirmed thats all that is needed. I went in to get a form and they said they dont use these forms anymore, both customer and third party have to go in and it is done on the computer. Problem is the customer cant go in to the bank because of ill health, ergo the need to get third party to sort their financial affairs. So what happens now?

Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Power of attorney through the court of protection.
    There is a good reason why they need to see both parties - in case there is any coercion if you know what I mean.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    You don't need to go through the court of protection unless the other person's ill health is of a nature that they are unable to both understand and complete the forms. What you need is a Lasting Power of Attorney, it's relatively straightforward to do and once it's registered the attorney can act as if they were the original person. You can read about it here:

    http://www.justice.gov.uk/forms/opg/lasting-power-of-attorney
  • june55
    june55 Posts: 4 Newbie
    :money:
    Power of attorney through the court of protection.
    There is a good reason why they need to see both parties - in case there is any coercion if you know what I mean.

    That makes sense, thanks. Thanks everone else for the tips. Cant doa power of attorney as customer is abroad recuperating.I have another question. If an account holder writes to the bank to request them to create an account in their name, e.g. has a current account but wants a savings account as well and wants to transfer some of their current account balance to the new savings account, will the bank do all this by post?
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    june55 wrote: »
    :money:

    That makes sense, thanks. Thanks everone else for the tips. Cant doa power of attorney as customer is abroad recuperating.I have another question. If an account holder writes to the bank to request them to create an account in their name, e.g. has a current account but wants a savings account as well and wants to transfer some of their current account balance to the new savings account, will the bank do all this by post?
    Yes this should be no problem at all.
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    agrinnall wrote: »
    You don't need to go through the court of protection unless the other person's ill health is of a nature that they are unable to both understand and complete the forms. What you need is a Lasting Power of Attorney, it's relatively straightforward to do and once it's registered the attorney can act as if they were the original person. You can read about it here:

    http://www.justice.gov.uk/forms/opg/lasting-power-of-attorney
    It is registered by the court of protection though isn't it - it is certainly not as straightforward as it was years ago.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    It is very straightforward once you've done all the paperwork in the right sequence, it's simply a matter of paying the necessary fee to register the LPA. It took a couple of months from start to finish when we did it with my mum, although I'm sure it could have been quicker if I'd lived closer than 500 miles away.
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