HMRC have no record of my payment!!

antonic

lisa110rry wrote: »

Well, I hope this was resolved.

However, I wonder if I might write something that shows HMRC acting in a completely different way - a positive way?

I complete my return on-line. For 2010 I had help to do it. For 2011 I guess I was feeling too big for my boots and did it myself. I completed the whole thing and apparently I must not have clicked "Submit". I got a letter asking me to complete my return and threatening a £100 fine if I did not. "Knowing" (believing) this to be a mistake, I ignored it. Later a fine was levied via another letter.

I checked it out this time - and clicked submit, with a sinking feeling. However, I did write to HMRC, to a generic address in Liverpool, explaning what had happened. My fine was returned.

Thank you HMRC! I will be much more careful this year!

You will now if you have successfully submitted it online because you will get an email in response with a hole load of numbers on it and saying "successfully submitted".