HMRC have no record of my payment!!

Sensible_Jess

amiehall wrote: »

It is obvious that YOU would only have got a receipt if they knew the money related to your record. If they knew the money related to you then they'd have credited it to you and cleared the underpayment.

So I'm not sure what the point of talking about whether you had a receipt or not is. If you got a receipt and still didn't have the money credited, that would be flipping weird.

I'm relaying what the person I spoke to this morning said to me about the payment I sent.

On the P254 form it states: 'Receipts are not normally issued'
From this I never expected a receipt, so used recorded delivery to prove that my payment arrived and my bank records show that it was paid in by HMRC. That was enough for me until yesterday's letter.

LurkerTurnedPoster

Blimey Jess. Mikey Yorks is trying to help you. He didn't lose you your money but he does come on this forum trying to be helpful to people for free. Your posts almost seem to be trying to prove him wrong. You just arent going to get anywhere doing that, especially as he could be someone that helps you identify where things went wrong, can tell you how to get the HMRC to give you appropriate service with right methods according to facts of case and he knows his onions.

I have seen him give straightforward advice on these boards and often it turns out that a poster takes a few shots to work out what he is saying and not the other way round.

It is the HMRC you are struggling with, and the rules and proceedures, not some nice tax-anorak on a forum.

<--- likes helpful anorakism

xylophone

You have written to HMRC so should await their response; in the meantime, if it would lessen your anxiety, you could request a copy of the paid cheque from your bank.

Stephen_Leak

Mikeyorks wrote: »

There is no P254 provided with a P800.

http://www.hmrc.gov.uk/payinghmrc/taxcode-vdp.htm#2

http://www.hmrc.gov.uk/payinghmrc/taxcode-vdp.htm#3

I know that. With all due respect (which means that I'm going to be disrepectful ), where did I say it was?

As it says in the second link above, if you want to make a "voluntary direct payment", you have to ask for a form, namely the P254.

I know what it looks like. I've got one. I don't earn enough for them to take what I owe them over this year. When they pay me what they owe me, I'll pay them what I owe them.

PS. The P254's form number is on the form. But it's on the part you send back! You couldn't make it up, could you?

Mikeyorks

Stephen_Leak wrote: »

), where did I say it was?

Having just pointed out, at the time, that there is no payslip with a P800 ..... perhaps it was by reasonable implication?

LurkerTurnedPoster

Stephen_Leak wrote: »

Rebekah, don't worry. It's just like a holiday camp.

This forum is a gift that keeps on giving. Thank you for the laughter.

John_Pierpoint

Originally Posted by John_Pierpoint
Can anyone comment on how to fill in this payslip?
==========================================================
It's called a Voluntary Direct Payment (VDP) ......... and they weave a tortuous path through HMRC processes at the best of times. Which is why (re P800 underpayments) I've cautioned a couple of people against 'voluntarily' paying ..... and to wait until after 31/12 when the underpayments are assessed.

It's clearly not a secret to you that HMRC should have completed the payslip! The detail required is here :-

http://www.hmrc.gov.uk/manuals/tsemmanual/TSEM7425.htm

The reference is critical as it's translated onto a manual form to link back into the originating 'district'. A flavour of the route here:-

http://www.hmrc.gov.uk/manuals/pommanual/paye90026.htm

I wouldn't touch it with the proverbial? The NINO might cause it to surface correctly - but I doubt it. Regret you need them to issue a properly completed payslip ........... in accordance with their own guidance! If nothing it proves the old adage 'When things are going badly ............... they usually get worse!'?
If you want to test the depth of the water .........don't use both feet !

=========================================================


QTD RIP.

http://citywire.co.uk/new-model-advi...ophole/a481222

Just for the record, I filled in the form for HMRC (and got the addresses back to front) but it did get processed correctly.

Mikeyorks

You've either got an excellent memory John ....... or too much time on your hands! That must have been a year or two ago.

There appears to be a new group in Manchester moving these things around now - so the 'tortuous path' may have had a bit more gravel laid in the worst of the boggy bits? But with this process any circumvention will be a bit of a placebo. You only need to glance at this internal stuff to get the gist :

Complete SEES form template ‘VDP Reallocation Request’ and forward it to the Customer Operations Voluntary Payment Group. The group will liaise with the DMB SAFE Unit who will deal with the reallocation

Not something I'd feed the dog.

Sensible_Jess

Just thought I'd give folks an update - a letter arrived in the post saying that they've located the payment and my account at HMRC has been updated accordingly. Also apologising for any distress and upset caused...

I've taken several photocopies of this letter as I'm not convinced it'll be the last I hear about this!

lisa110rry

Well, I hope this was resolved.

However, I wonder if I might write something that shows HMRC acting in a completely different way - a positive way?

I complete my return on-line. For 2010 I had help to do it. For 2011 I guess I was feeling too big for my boots and did it myself. I completed the whole thing and apparently I must not have clicked "Submit". I got a letter asking me to complete my return and threatening a £100 fine if I did not. "Knowing" (believing) this to be a mistake, I ignored it. Later a fine was levied via another letter.

I checked it out this time - and clicked submit, with a sinking feeling. However, I did write to HMRC, to a generic address in Liverpool, explaning what had happened. My fine was returned.

Thank you HMRC! I will be much more careful this year!