Emma Bunton Kids Range 60% off plus £5 off £15 spendnd

flipper_72

received my order and need to return 2 of the items, there wasn't any packing/returns list in the parcel any idea what i need to take with me for a return anyone? Thanks

Dignity1

The bag has a barcode on the front, that is all you need, they dont come with a despatch notex

flipper_72

Dignity1 wrote: »

The bag has a barcode on the front, that is all you need, they dont come with a despatch notex

Thank-you

bettyboo333

flipper_72 wrote: »

received my order and need to return 2 of the items, there wasn't any packing/returns list in the parcel any idea what i need to take with me for a return anyone? Thanks

I had wrong item sent in my parcel t shirts instead of a dress when I phoned there was no apology just said I had to return the t shirts for the dress refund!!!! they told me to take to my local store which is 1 hr's drive away so they said they would send a courier which did turn up at a friends house!!!lol they eventually picked the t shirts up but I am still waiting on my dress refund have just put in a claim via paypal!!! so take care

Ginger_Poodle

bettyboo333 wrote: »

I had wrong item sent in my parcel t shirts instead of a dress when I phoned there was no apology just said I had to return the t shirts for the dress refund!!!! they told me to take to my local store which is 1 hr's drive away so they said they would send a courier which did turn up at a friends house!!!lol they eventually picked the t shirts up but I am still waiting on my dress refund have just put in a claim via paypal!!! so take care

My delivery didn't show up on the day it was due. I called the next day and the service was somewhat poor (not the advisor's fault, seemed to be constrained by their systems & policies). I therefore asked to speakk to a manager. Was called back shortly after by someone from the "Management Escalations Team" who could not have been more helpful. Agreed & organised a solution & partial refund for goodwill. From my experience, I would suggest that you call them again and ask for a manager. It may help.

Pegjes44

flipper_72 wrote: »

received my order and need to return 2 of the items, there wasn't any packing/returns list in the parcel any idea what i need to take with me for a return anyone? Thanks

I had a refund and just brought the e-mail confirmation.

goingsenile

flipper_72 wrote: »

Thank-you

Can you use the barcode on the bag to take it back to the store or do you need to get them to pick it up from you- I have a couple of things to go back
AJ

Dignity1

You just take the returns and the bag with the barcode on back to argos

horseykitty

Code just worked for me:
2 t-shirts, a pair of jeans and a prom dress for under £20 - brilliant!

Got the union jack t-shirt for the Jubilee and Olympics.
Thanks OP.

the_painters_inn

Thank you, my order turned up ok all present and correct, lovely cardigan, shorts and a playsuit, delivered quickly, very happy