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Do you update tracking info?

After selling something on eBay then sending out, do you enter into paypal the tracking number? Or just enter it if theres a dispute??

Comments

  • soolin
    soolin Posts: 74,972 Ambassador
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    aj3001 wrote:
    After selling something on eBay then sending out, do you enter into paypal the tracking number? Or just enter it if theres a dispute??

    When I sell something over £32 and obviously therefore have a special delivery number I usually add it to my paypal page. That way the buyer gets an email giving him the details, which I think can look quite professional.

    For items under £32 I have no tracking and it therefore does not apply.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin wrote:
    When I sell something over £32 and obviously therefore have a special delivery number I usually add it to my paypal page. That way the buyer gets an email giving him the details, which I think can look quite professional.

    For items under £32 I have no tracking and it therefore does not apply.

    Soo

    I've recently done this on a couple of large items that I've sold. Any idea what this email from Paypal looks like?

    TIA

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  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    It has got to be worth the time will save a lot of hassle if there is a problem.

    I do it when I print off my packing sllip.
  • soolin
    soolin Posts: 74,972 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I've recently done this on a couple of large items that I've sold. Any idea what this email from Paypal looks like?

    TIA

    FFM :)

    I got one from a seller via paypal . It is standard paypal generated and itwas quite similar to the layout of the 'funds received' paypal invoices that we sometimes get. It just showed item details, seller name and details and gave the tracking number and service used. It was very basic but I seem to recall it said something like 'thank you for your purchase using paypal' at the end.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • rare_stuff
    rare_stuff Posts: 867 Forumite
    aj3001 wrote: »
    After selling something on eBay then sending out, do you enter into paypal the tracking number? Or just enter it if theres a dispute??

    Like soolin, I only enter tracking info when I have this due to the value of the item being over £32 and am using a trackable service. Items under this aren't sent using a trackable service usually unless requested by the buyer.

    I think, though I could be wrong, paypal increases your verified rating with them each time you do this, though it does take a month for this to show on your paypal account.
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  • highguyuk
    highguyuk Posts: 2,763 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Never really send anything out that is worth more than £32 so from a personal experience I don't add the tracking number.

    However, I can see how it would look quite professional to receive an email stating a tracking number for the buyer - although, you have to weigh this up with the added time of adding the tracking numbers into Paypal.
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