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Item on Sale, had email from Buyer wanting to buy it now

1trainer1
1trainer1 Posts: 1,030 Forumite
Part of the Furniture 500 Posts Name Dropper
I have got a Red letter days voucher on sale on ebay, have had an email from a buyer wanting a buy it now price as they are wanting to use it this weekend.

have agreed a price which is higher than the auction amount but am worried as it is a voucher what comeback do i have if they were to use the voucher and then do a chargeback with ebay /paypal?

sorry if I sound confused as I always hear stories of people selling voucher codes and then problems arising so dont want to be scammed
Blessed on 18th February 2014 at 0814 with little Sarah xxx

Comments

  • soolin
    soolin Posts: 75,056 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    1trainer1 wrote: »
    I have got a Red letter days voucher on sale on ebay, have had an email from a buyer wanting a buy it now price as they are wanting to use it this weekend.

    have agreed a price which is higher than the auction amount but am worried as it is a voucher what comeback do i have if they were to use the voucher and then do a chargeback with ebay /paypal?

    sorry if I sound confused as I always hear stories of people selling voucher codes and then problems arising so dont want to be scammed

    You cannot sell intangible items on ebay so you are on dodgy ground anyway unless you physically have a voucher than can be sent special delivery.

    If buyer uses voucher then yes they can claim back the money, this never used to be the case as buyers had no protection for vouchers but this has recently changed.

    You should be fine though assuming you have quoted for special delivery and follow the usual guidelines for paypal.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • 1trainer1
    1trainer1 Posts: 1,030 Forumite
    Part of the Furniture 500 Posts Name Dropper
    soolin wrote: »
    You cannot sell intangible items on ebay so you are on dodgy ground anyway unless you physically have a voucher than can be sent special delivery.

    If buyer uses voucher then yes they can claim back the money, this never used to be the case as buyers had no protection for vouchers but this has recently changed.

    You should be fine though assuming you have quoted for special delivery and follow the usual guidelines for paypal.

    I have got the physical vouchers but have recieved a message from the buyer that they dont need the physical voucher as they would be happy with the reference number that they can book online at red letter days website.

    they say they want to do this for this weekend but im uncertain as buyers have more power than sellers
    Blessed on 18th February 2014 at 0814 with little Sarah xxx
  • soolin
    soolin Posts: 75,056 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    1trainer1 wrote: »
    I have got the physical vouchers but have recieved a message from the buyer that they dont need the physical voucher as they would be happy with the reference number that they can book online at red letter days website.

    they say they want to do this for this weekend but im uncertain as buyers have more power than sellers

    Then situation is as stated above, depends on how much you trust the buyer.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • 1trainer1
    1trainer1 Posts: 1,030 Forumite
    Part of the Furniture 500 Posts Name Dropper
    soolin wrote: »
    Then situation is as stated above, depends on how much you trust the buyer.

    Thanks, think I will just let the auction play out as cant take the risk
    Blessed on 18th February 2014 at 0814 with little Sarah xxx
  • Taadaa
    Taadaa Posts: 2,113 Forumite
    Is the risk not the same whether the auction runs to the end or not?

    Surely if you have reference numbers you could prove that they were used if they did a charge back anyway...? Or would you have to know the company they booked with?
    I have had many Light Bulb Moments. The trouble is someone keeps turning the bulb off :o

    1% over payments on cc 3.5/100 (March 2014)
  • starrybee
    starrybee Posts: 1,917 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Taadaa wrote: »
    Is the risk not the same whether the auction runs to the end or not?

    Surely if you have reference numbers you could prove that they were used if they did a charge back anyway...? Or would you have to know the company they booked with?

    I was thinking the same thing Taadaa, surely the problem is the same no matter who wins the auction?

    Would you be able to provide concrete proof that it was your buyer used the voucher if they decided to use it and then try and claim a INR/SNAD?
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