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HELP - Carcraft may not have settled my outstanding finance...
Hardrivejack
Posts: 22 Forumite
in Motoring
Hi folks
I bought a car from Carcraft last year and the finance was done via Blackhorse and Open & Direct (Now known as Creation). Was done through 2 companies as my car I was putting in for part ex had no equity and my credit rating was not great. Anyway I started having problems with it and couldn't afford a big repair bill and thought best option might be to get a new car and maybe pay a bit more each month but know the car was a bit more reliable. So I contacted carcraft to see if they could could organise settling the finance and and getting me in a new car.
When I called they asked if I had the settlement figures and I said no but seeing as they had sorted out the original deal last year asked if they could find out if I gave them the reg number and was told yes.
Anyway finally managed to sort a new car and when it came to signing the paperwork they showed me the amount I was borrowing, part ex pvalue for mine and settlement figure and everything looked fine so I signed on the dotted line.
A couple of days later I received a latter from Creation sayin they have not received my monthly payment and now I'm not sure if carcraft have settled both or just blackhorse. Thinking about the figures in the cold light of day and not just thinking about a shiny new car I'm struggling to get the figures to add up and think they haven't settled with open & Direct/creation.
If they have only settled with blackhorse what can I do ?
I bought a car from Carcraft last year and the finance was done via Blackhorse and Open & Direct (Now known as Creation). Was done through 2 companies as my car I was putting in for part ex had no equity and my credit rating was not great. Anyway I started having problems with it and couldn't afford a big repair bill and thought best option might be to get a new car and maybe pay a bit more each month but know the car was a bit more reliable. So I contacted carcraft to see if they could could organise settling the finance and and getting me in a new car.
When I called they asked if I had the settlement figures and I said no but seeing as they had sorted out the original deal last year asked if they could find out if I gave them the reg number and was told yes.
Anyway finally managed to sort a new car and when it came to signing the paperwork they showed me the amount I was borrowing, part ex pvalue for mine and settlement figure and everything looked fine so I signed on the dotted line.
A couple of days later I received a latter from Creation sayin they have not received my monthly payment and now I'm not sure if carcraft have settled both or just blackhorse. Thinking about the figures in the cold light of day and not just thinking about a shiny new car I'm struggling to get the figures to add up and think they haven't settled with open & Direct/creation.
If they have only settled with blackhorse what can I do ?
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