lloyds call

bellabumble

hi this probably sound stupid but I called up lloyds the other day to find out if my loans have ever had ppi which they have however I can't remember when I took them out if they ever mentioned ppi however the lady asked on the phone why was I mis sold so I just said I never knew about it so they've logged it as a complaint. Got the acknowledge letter today to say they're looking into it. I dont have the paper work for the loans anymore they have both ended however do you think I should have asked for a copy of the agreement that I signed etc so I would have known if they did mention PPI or not ! ? Because if they did mention It I was gonna make the complaint on the basis that I was led to believe I had to have it !>? confused :mad:

amersall

Let them look into this, see what they come back with and take it from there.
Post up when they do.

knoxvillain

I've had this happen with HBOS. Wrote asking if any of 2 old loans and 2 CCs had PPI and got a letter back acknowledging my complaint even though I haven't actually complained about anything yet lol

It only mentions 1 loan and 1 CC so I guess those 2 had PPI and the other 2 didn't. Good luck with your claim.

bellabumble

knoxvillain, so are you still waiting to hear about ur claim?

davidh025c

This can be a good thing, If you had PPI they will look into it and ask you for your evidence it was mis-sold. I complained about one LLoyds loan and they looked into 2 other loans without me asking, upheld my complaint about original loan and the other 2. Sit tight, see what they say and then post back here if you need help. You can always ring them and ask how things are going. 08456012683