Advice please!!

cathsion01

My mum has had Menieres disease for many years now , she eventually had to quit her job working with kids at a nursery as her attacks got worse and her hearing declined alot, she couldnt hear what people were saying anymore , she now does a few cleaning jobs for people to get by as she has little confidence and this job allows her to get on with her job alone without communicating with others, she gets no help what so ever from the government and my step dad is working 2 jobs to cover themselves and are getting more in debt , its ridiculous !! he works from 7 am until 5.30pm then over to his other job 6.30pm till 10.30pm, myself and my son never see him as he is so busy and when the weekend comes he does the food shop and then sleeps in the afternoon due to exhaustion or goes off fishing for some time alone to himself and then the week starts all over again. Surely there is more help out there for them and support for my mum. And its due to lack of knowledge on our part, unsure where to look or who to talk to, i feel now it is up to me to change her quality of life. She cant use a telephone any longer , she spends a fortune on a contract mobile to stay in touch with family using facebook. She dosnt go out for meals etc because she cant hear people over the background noise, she has 2 hearing aids and see's a doctor in cardiff every year and still there is no support offered to her finacially or otherwise. Any one out there that has this disease or any information to put me in the right direction ? On the positive side she has just won a computer due to her creative writing skills but due to no landline i am looking for a pay as you go broadband dongle for her , i have no clue how these things works and whats best out there for her to use that is not expensive?? Any help guys would be tremendous , many thanks!!

pinetree

Hi I used to work with somebody with this horrible condition, try www.menieres.org.uk/ hope this helps

MrsManda

As an initial point of call it may be worth putting her household details into one of the benefits calculators to see what they suggests she applies for.
http://www.turn2us.org.uk/benefits_search.aspx

http://www.direct.gov.uk/en/diol1/doitonline/doitonlinebycategory/dg_172666

It's also worth checking she's on the best tariff for her mobile as a lot of contracts now have unlimited data for a reasonable cost. Mobile dongles can be really good though which one to get depends a lot on coverage in her area.

Posting a statement of affairs on the debtfreewannabe board could help her find ways of reducing their household outgoings.

HTH

[Deleted User]

Housing Benefit - for rent
Council tax Benefit.
Working tax credit for Step Dad
Getting C.A.B. help - your mum may well qualify for some DLA help based on her need for care/assistance

Dunroamin

Do they rent or have a mortgage? How much does your father earn?

Are they spending a lot of their income on managing debt or are they just not good at managing their money?