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First TransPennine Express

powershopper
powershopper Posts: 329 Forumite
edited 10 May 2012 at 2:25PM in Motoring
When something nice happens...........

yesterday I bought train tickets from Uttoxeter to Edinburgh from First TransPennine Express
Using OH's disabled rail card, I got return tickets for a few pennies over £66 each.
No booking fees, No handling charges, No postage, No credit card fees, we just paid the straight train fare- and got reserved seats!
The tickets arrived about an hour ago!

Just want to say Well Done and thank you!

PS if you got a better deal, DONT TELL ME !!!!!

Comments

  • Livingthedream
    Livingthedream Posts: 2,643 Forumite
    Part of the Furniture Name Dropper Combo Breaker
    Happy you got a problem free transaction, most if not all the Train Companies' websites would have also given you a problem free transaction. The odd one or two do charge postage fees but its the third party site ie trainline and alike that you should avoid due to their extra booking fees.

    Other than that, if you're really happy with the service drop them an email, I'm sure they would appreciate it, a change from all the complaints they usually get.

    [EMAIL="tpecustomer.relations@firstgroup.com"]tpecustomer.relations@firstgroup.com[/EMAIL]
    Whoa! This image violates our terms of use and has been removed from view
  • Always nice to see a thread praising the TOCs on here.
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
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