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CollectPlus.....slow poor service!
*Lucky*
Posts: 57 Forumite
I want to warn others about the poor level of service and slow delivery times I am experiencing with CollectPlus.
I had a parcel in their system since 26 April and it is still at one of their depots 2 weeks later! I emailed to have it returned as my buyer has cancelled due to the delay. CollectPlus suggested I give it another week!
I have emailed again asking for them to call me. It's no surprise to me that no-one has got back in touch!
Utterly frustrating.
I had a parcel in their system since 26 April and it is still at one of their depots 2 weeks later! I emailed to have it returned as my buyer has cancelled due to the delay. CollectPlus suggested I give it another week!
I have emailed again asking for them to call me. It's no surprise to me that no-one has got back in touch!
Utterly frustrating.
0
Comments
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[FONT="]Hi *Lucky*
[/FONT]
[FONT="]We are sorry to hear that you've had a bad experience. We would like to look into this for you but in order to do so we need some more information from you.
Please could you drop us an email to [/FONT][FONT="][EMAIL="paulg@collectplus.co.uk"]paulg@collectplus.co.uk[/EMAIL][/FONT][FONT="] with your telephone number and parcel tracking number and we will look into this for you.
[/FONT]
[FONT="]Many thanks[/FONT]
[FONT="]Collect+ Team[/FONT]“Official Company Representative
I am the official company representative of Collect+. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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