Section 75

meenakumari

Hi

I'd like to know whether I could claim my airline payment back. I had to cancel my flight and when I contacted the airline (Monarch) they said they are a non refundable airline and they won't be able to refund the full amount. However they said they will refund the additional charges. SO far I haven't received any payment back.

Ideally I'd like to have a full refund.

If someone can advise that will be great.

Thanks

lisyloo

If you cancelled then no you are not entitled to a refund.
What was the reason for cancellation?
Is it something that might be covered on your travel insurance like sickness?

Credit cards only come into play when the airline don't provide the service. In this case they probably did provide the flight, it was your choice to not get on it, so sorry no help there under section 75.

redpete

Section 75 covers you if the supplier doesn't keep their side of the contract. In this case you didn't keep your side (by not travelling with them) so I don't see where the basis for a Section 75 claim comes in.

lisyloo

Some credit cards do have some travel insurance, but you'd have to have a valid claim for insurance e.g. sickness.
No insurance covers you for just changing your mind.

chanz4

For future, travel insurance can be from £8 online and well worth having.