Question regarding Black Horse

darrenkaye

Quick question, I had a loan at Black Horse where ppi was front loaded, I also stated I did not want the insurance and was told that unless I could give them account numbers and specifics of cover I had right there at the meeting I would not get the loan without the insurance. I then had no choice but to accept.

I have the agreement for this loan, but it also states part of this loan was to pay off a loan I already had with Black Horse (I have the account number but no copy agreement)

My question is the following, I have filled in the FOS questionnaire for the agreement I have, should I just include a covering letter also mentioning the other loan account number and ask them to look into this too? I know this was also front loaded and I would have stated I did not want also. Would they do this?

Or should I just send them £10 (inactive account) and ask for the agreement, then once received fill in another questionnaire?

If the latter, would it matter if the 2 questionnaires were sent at different times?

Sorry for so many questions, would appreciate any responses I get.

regards
Darren

amersall

You only need the account numbers, put the one claim in and put the other number you have, enclose copies of the paperwork and ask them to look at both loans as one was used to repay the other.