Always wear your reading glasses

Zeldazog

I'd send them the story too, if only to give them a giggle.

I once wrote to Terry's, only as a joke, because me and my Mum had (Tried to) have a chocolate orange in the car. It was around the time of "tap it, unwrap it" adverts - we tapped it on the dashboard. We tapped it on the steering wheel. We dropped it on the floor....

It was so funny at the time I wrote to Terry's and told them we had to practically drive over it to seperate the segments. It game them enough of a laugh to send us some orange bar vouchers....

laird99

Well my story is very similar. I took a couple of sachets out of the freezer and said to my husband we are having cod in butter sauce tonight. Halfway through the meal my OH says where is the fish.?.oops.....

Denando

I was in Poundland and realised I'd forgotten my glasses so figured I could stretch to £1 for a replacement pair to enable me to keep shopping. I looked at the range and most were not very nice in the strength I needed (2.0) then I spotted one quite funky pair, so I bought them. I still struggled to read some stuff on the rest of the trip, but put it down to bad lighting.

A few days later at home I was wearing my reading glasses and found the new Poundland ones in my bag so went to put them away and realised, not only had I left the little sticker on the lens, but that little sticker said '1.0' on it - in teeny little letters. No wonder I couldn't read!

Anyone want a pair of nearly-new, worn once, funky, reading specs?

edl2011

I am amazed that anyone would think that you could get meat or fish for 25p a serving! It would immediately strike me as being too good to be true.

joeyboy

Got to say although I thought this might happen for folks not paying attention, I don't see how it's really tricking you (I work at Iceland running the frozen section). The text describing it as 4 sachets of butter/parsley sauce, no mention of fish, is pretty clear. Also tbh £1 for 4 fillets of fish with sauce? I think that's unrealistic even by our prices.

Obviously the product has an image of some serving suggestion which has fish within it, but then so do most products in supermarkets that are a component of a full meal. They're showing you what you could do with it, just like a pizza being shown with a bowl of wedges and some salad, or a ready made curry showing a naan bread and some bombay potatoes along side it.

I do however think people are making the assumption it is four fillets of fish. We haven't had any customers coming to complain as far as I know, though I don't work full time, but they do seem to sell rather well. Almost too well..considering they're just sauce, if that makes sense. But then I suppose we sell bags of frozen fish fillets, it does make sense that now we offer sauces, someone would buy a pack of fillets and a pack or two of sauces. If I remember when I'm off from my weeks holiday, I'll ask the store manager and other person who runs frozen (duty-manager) if they can re-call any complaints about these products at our store.

Anyway they'll probably have a laugh with your email. Got to say not quite as bad as a guy I know. He purchased this new bread product, pockets or something? It's made by Kingsmill, I think it's just a pack of mini pittas, or a half-way between pitta and normal bread. Anyway he said they tasted horrible and sent a huge rant about how their products are normally good but this new product was vile and he's really let down by their poor quality. Thing is...he got mixed up and sent it to WARBURTONS! Funny thing is another guy I know, who works for warburtons, said they were bringing out a rival version shortly, so I'm sure it'll make the warburtons folks happy to hear how bad their rivals product is haha.

Stephen_Leak

Should've gone to Specsavers. Although they don't do fish or parsley sauce.

MysteryMe

Funny thread!

Parsley sauce over a gammon steak with mash and peas is a tasty meal in case anyone is looking for ideas what to do with their packs of fishless sauce.

Riversong

That makes me feel so much better about my mistakes. Thank you for sharing OP as said above you're a good sport.xxx

viv0147

I sent the email as published above alas no vouchers came my way but I did have a reply which proves I am not the only dork in the land lol this is the reply I received.

I was interested to read your email regarding our Iceland Parsley Sauce product recently. I do apologise there was some confusion over this item.

I can tell you that you weren't the only customer to question this product. We actually received quite a few queries about the lack of fish, so decided to contact the manufacturer and ask for the packaging to be amended. Our supplier has already done this, so very soon there will be a new batch of the product released and the wording will be much clearer.

Once again, I apologise that this item caused some disappointment, but I am confident you will have no further issues with our items!

Kind regards

Ben Chupeau
Iceland Customer Care

Stephen_Leak

What an excellent reply. Fair play to Iceland.