travelodge insurance

grumpygranda

i boked a savers rate room at travelodge and took out insurance a long awaited hospital appointment has arrived for same day i have tried to amend my room stay but as it was in the sale i have to book for the same rates which are unavailable i have asked for a good will gesture of a different day for the same price as i have booked with them several times but no reply yet x as this holiday was booked with a debit card was wondering if i could claim money back through bank x

dazza.mk

grumpygranda wrote: »

i boked a savers rate room at travelodge and took out insurance a long awaited hospital appointment has arrived for same day i have tried to amend my room stay but as it was in the sale i have to book for the same rates which are unavailable i have asked for a good will gesture of a different day for the same price as i have booked with them several times but no reply yet x as this holiday was booked with a debit card was wondering if i could claim money back through bank x

Only if your current account has travel insurance, Travelodge haven't failed to uphold their part of the bargain so there is nothing to claim back.

McKneff

Not sure about the travelodge changing your date, have you looked at the terms and conditions of the insurnace, it covers very little but you may be lucky.

No, you wont be able to claim it back from your debit card, your bank is not laible.

Is there anyway you could ring and change your hospital appointment, worth a try. Give them a ring and see what they say.

grumpygranda

McKneff wrote: »

Not sure about the travelodge changing your date, have you looked at the terms and conditions of the insurnace, it covers very little but you may be lucky.

No, you wont be able to claim it back from your debit card, your bank is not laible.

Is there anyway you could ring and change your hospital appointment, worth a try. Give them a ring and see what they say.

i cant change hosp appointment and booked travelodge for 5 days cant drive so relying on buses which only run certain days. just wanted to bring dates forward 1 week or back 1 week but cant do so without paying extra 100 quid so gutted bout that xx no-ones fault just unlucky wasnt trying to blame travelodge have got travel insurance on card but like you say they havent gone back on deal just in limbo xx

[Deleted User]

now you actually have the appt as opposed to waiting for it tele the hospital call centre explain the situation and they may be able to change the appt for you,from experience you shouldnt have to wait more than 4 weeks

InsideInsurance

If you do have travel insurance it will almost certainly be excluded as it is a pre-existing condition that has caused you not to be able to travel unless you have declared the condition and the insurer has confirmed cover for it.

lisyloo

As above, normally existing risks (like an outstading hospital appointment) are not covered by any insurance).

If you got the rooms cheap you might be able to sell the on (ebay?) so you don't make a loss (although check Travelodge are ok with change of names).

I don't think you can expect to retain deal/sale prices if you amend.

grumpygranda

thanks everyone for posts travelodge have agreed to issue me with an e voucher to use within 6 months minus £5 for admin so kind of satisfied with result but still gutted bout missing holiday for that date xx