Hijack this log help please

tranmererovers

Can someone have a look at this log please. Teenage son got onto the computer whilst parents were away and it's not been the same since :mad:

I've done a full scan with malwarebytes which came back clear but it's sluggish, the DVD drive won't work (control panel says its working fine and I have reupdated the drivers) Light comes on when you put a disc in and you can hear it whiring but it wont read it.

Any pointers what to try next appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:29:04, on 04/05/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Searchqu Toolbar\Datamngr\datamngrUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\Sony\Sony PC Companion\PCCompanion.exe
C:\Program Files\Sony\Sony PC Companion\PCCompanionInfo.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.aldi.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll
O2 - BHO: DataMngr - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~1\SEARCH~1\Datamngr\BROWSE~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll
O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\SEARCH~1\Datamngr\DATAMN~1.EXE
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\Run: [Sony PC Companion] "C:\Program Files\Sony\Sony PC Companion\PCCompanion.exe" /Background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: eBay.co.uk - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - http://rover.ebay.com/rover/1/710-72741-17534-1/4 (file missing)
O9 - Extra 'Tools' menuitem: eBay.co.uk - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - http://rover.ebay.com/rover/1/710-72741-17534-1/4 (file missing)
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O9 - Extra button: eBay.co.uk - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - http://rover.ebay.com/rover/1/710-72741-17534-1/4 (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: eBay.co.uk - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - http://rover.ebay.com/rover/1/710-72741-17534-1/4 (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\PROGRA~1\SEARCH~1\Datamngr\datamngr.dll C:\PROGRA~1\SEARCH~1\Datamngr\IEBHO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Sony PC Companion - Avanquest Software - C:\Program Files\Sony\Sony PC Companion\PCCService.exe
O23 - Service: WMI_Hook_Service - MICRO-STAR INT'L,.LTD. - C:\Program Files\msi\OSD hot keys\WMI_Hook_Service.exe

--
End of file - 8993 bytes

The_Grandmaster

C:\Program Files\Searchqu Toolbar\Datamngr\datamngrUI.exe
and
O20 - AppInit_DLLs: C:\PROGRA~1\SEARCH~1\Datamngr\datamngr.dll C:\PROGRA~1\SEARCH~1\Datamngr\IEBHO.dll

gets highlighted on your scan as undesirable.

I would install: Download Malwarebytes Anti-Malware 1.60 - FileHippo.com and run a QUICK SCAN first. Remove everything it finds and post log here. Then update definitions, run a FULL SCAN. Remove everything it finds and post log here.

GunJack

...and, of course, the dreaded Rapport

waddler_8

To add to the above...

O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\Ba bylonToolbar.dll

O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx. dll

O2 - BHO: DataMngr - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~1\SEARCH~1\Datamngr\BROWSE~1.DLL

O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll

O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\Babyl onToolbarTlbr.dll

O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll

O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\SEARCH~1\Datamngr\DATAMN~1.EXE


A full scan with malwarebytes may take a long time & is a bit unnecessary - The quick scan is designed to catch anything capable of entering memory.

tranmererovers

Thanks for your responses.

I ran a full scan with updated malwarebytes and it came back clear. I'll use control panel to remove toolbars / applications as noted above, anything else I need to do?

Any thoughts on the DVD Drive??

waddler_8

http://support.microsoft.com/mats/cd_dvd_drive_problems

GunJack

waddler_8 wrote: »

http://support.microsoft.com/mats/cd_dvd_drive_problems

that has always been a really useful tool

The_Grandmaster

Sorry I missed the other things! Has been a while since I've read the logs.

But I would still run a full scan after a quick scan. The quick scan removes the majority and speeds the computer up a bit for the full scan. The full scan does pick up stuff the quick scan doesn't. Even if it doesn't find anything, I think it's peace of mind knowing that the full scan didn't find anything.

waddler_8

The only thing the full scan may find over the quick scan are harmless traces.

Perhaps these will put you mind at rest re: Quick vs full.

Posts from Bruce Harrison (aka nosirrah), VP of Research, Malwarebytes Corp.

http://forums.malwarebytes.org/index.php?showtopic=8710&st=0&p=41633&#entry41633

The full scan cant catch any more malware that has the ability to enter memory because that portion of the scan is identical for both versions. Both versions use the same registry scanner, same heuristic checks, same load point checks and same memory checks. The only thing that full scan can do better is to catch a few extra traces .

http://forums.malwarebytes.org/index.php?showtopic=10405&st=0&p=141646&#entry141646

The quick scan does memory, load points, all heuristic scans that the full scan does and all common malware locations.

I have never needed the full scan to remove the malware I am researching and have not even run one on any of my research machines this year.

http://forums.malwarebytes.org/index.php?showtopic=8914&st=20&p=43831&#entry43831

MBAM almost never needs to be run in full scan, we designed it that way. Quick will catch 100% of malware that can enter memory 100% of the time.

The_Grandmaster

Hmm... strange. I definitely have had malwarebytes find stuff on a full scan straight after a clean quick scan...

waddler_8

The_Grandmaster wrote: »

Hmm... strange. I definitely have had malwarebytes find stuff on a full scan straight after a clean quick scan...

It may do so - the point is these are either none executable traces - harmless files that have no way of entering memory - or installation/setup files (most likely PuPs that install unwanted toolbars etc) that have been saved by the user to some bizarre, totally random, non-default location. Again these would have no way of entering memory unless deliberately executed by the user, and thankfully these scenarios are few and far between.

As the full scan checks all folders, then the system volume information folder (system restore) will be scanned. Files may be found here that have been backed up by windows (it has no way to distinguish good from bad), but once again they have no way of entering memory unless a system restore to a point where the files are restored is performed - A moot point really as system restore should always be flushed after a malware infection.

The only other way files that are capable of entering memory may be found after performing a quick scan is if there is active malware present that MBAM doesn't detect or can't remove - some rootkits for example - in that case running any number of either quick or full scans isn't going to help at all.

http://helpdesk.malwarebytes.org/entries/20883848-what-is-the-difference-between-the-three-scan-types-in-malwarebytes