Warmsure Dodgy Pipe fitting

crazydiz

Hi

Warmsure fitted one of this Icos Boilers in the kitchen about 2 years ago. I've had a small pool of water on the kitchen surface but assumed it was rainwater coming in through the flu on the wall outside. Only recently, I climbed up and had a look above the boiler.

There is water dripping from a join in the water pipe above the boiler where Warmsure have joined the old pipe onto the new. This water has probably been dripping since installation, building up in a puddle ontop of the boiler and gradually running down each side of the big central flu pipe (white plastic thing), through the guts of the boiler, majority of it evaporating, and whats left trickling onto my work surface, leaving a small pool.

I've since had an incecream tub under the pipe and its full within 2-3 days. Thats alot of water running through the boiler!

The huge nut that joins the pipes together has not been tightened. I know this because you cannot get a standard spanner or grips in there, because the pipe is too close to the ceiling, and also another pipe runs underneath this one. I guess they nipped it up by bare hand??

Should I tell them, or am I wasting my time as the auto 2 year cover has expired? Doesnt seem fair for me to pay a plumber call-out fee and labour, to tighten a nut (providing he has the required tool). Boiler and other bits n bobs were inspected, but I guess they were'nt checking for leaks and tightened nuts.

Wish I could attach pictures, its a right mess ontop of the boiler where they've used their hands to apply cement around the flu pipe, messy welding work, corrosion on pipe due to leak and splats and dollops of dried cement.

rustyboy21

All I can say is that it is worth a go, nothing ventured, nothing gained.

If you explan that you thought it was always the rain in the past, until you check above the boiler and found a loose nut with dripping wtaer out of it, it can only be seen to be not tightened correctly. It is not as if you have gone around untightening it , is it?

It would only take them a couple of minutes to do. Just be polite and reasonable with them on the phone, courtesy works wonders !

Canucklehead

Hi.

Make them fix their own mess!

Do not leave it, it will eventually rot a hole in the boiler casing.


GSR.

keystone

Your assumption that its only hand tight is off the wall. If it had been it would have been leaking 2 years ago not just recently. Chances are that the joint is full of scale and thats ever so slowly opened up over a period of time.

From what you say the joint needs remaking anway but it may benefit from just a tweek but just because you don't have a tool you can get on it doesn't mean that a plumber won't have.

The sudden change in volume of water via said leak kinda suggests that even without the correct tools you may have been undoing it rather than doing it up.

Whatever, as CH says - don't leave it.

Cheers.