ScandOrderinc SCAM

pinkvixen

I, along with several other people, see here:

http://www.cableforum.co.uk/board/showthread.php?t=23883&page=1&pp=15

have been scammed on our credit cards by a company called ScandOrderinc who are posing as a PayPal/Worldpay type company. Money is taken from your card and when you Google search for the company, the link leads you straight to their Billing Enquiry page (odd for a start, you would have thought it would go to the home page!).
After sending a billing enquiry as to what the payment was taken for, an automated email returns saying you will be contacted within 24 hours and sure enough you are.
The (very unprofessional) email I received came from a David Trombly as follows:

Dear...



Scandorderinc.com is an anti-fraud, customer service company working in liaison with various banks. Scandorderinc.com is not the actual merchant.

The merchant, in this case, appears to be Bingham trading, which is the parent company of hardware4you.biz. They have been contacted on your behalf and will be emailing you within 48 hours to explain the charges.

Many customers don't recognize the Scandorderinc.com name when charges appear on their account, as they expect to see the merchants name; if this is the case and you recall the charge, no further action is necessary. Please review any purchase you may have made over the internet or phone. If you are still in doubt, please let us know by returning any additional questions or information to this email by simply replying to this letter.

Incidentally, if Birmingham Trading fails to contact you within 48 hours, you’re going to get your money back from me. :-)

Thank you,

David Trombly
Customer Service Representative - Scandorderinc.com

Alarm bells start to ring here so I go and check out the ScandOrderinc.com website and discover that you cant access many of the links at the bottom such as User Agreement, Terms of Use and Copyright Information, instead an Error 404 comes up.

Anyway, I discovered the Cable Forum and joined and I am compiling a portfolio of information from the scammed and have contacted APACS who responded with a phone call but I've heard nothing since, VISA who advised me to contact my bank (as if I hadn't), the Fraud Team of the Metropolitan Police - no response. The FBI Fraud Team - no reply but a company called Early Warning did respond and wants the chapter and verse on this scam - hence my reason for gathering the information.

My card is a Halifax Classic CC, I obtained it in October 2003, used it once in Oct 03 online, January 04 online, once at Matalan and once at Argos both before July 04. I paid off my balance in October 2004 and haven't used it ever again.

The other people hit have all got different banks, Visa Credit and Debit cards, Mastercard, and even Delta. Live in different areas (the latest to enrol was from the USA). The cards have been used in different ways (phone, net, ATM etc) We are struggling to find a commonality.

Now then, although we have had money taken, once challenged through the billing enquiry service, a lot of us have had a refund but at a slightly lower repayment than was taken - probably due to currency rates, neverthless it was less thank taken and only one case got back slightly more.

Another link on the Motley Fool led me to another scam by a company called Globalfitservices.com in connection with wbsales.com have had a similar experience and on checking them out, it appears that there may be a link to the same scammer.

Although some of us have had a response from ScandOrderinc or SOHQ.com(!), it appears that they have moved on now as mail and phone calls are not being responded to but a couple of refunds have been made along with another couple of payments taken, which indicates that they are still operating under another guise or premises (or whatever).

If anybody in this forum has been hit and would like to add your details to the portfolio, please contact me. I will add your details and, with your permission, pass them on to the appropriate authorities if necessary and will keep you informed of the outcome by mail, on this forum and on the Cable Forum at
http://www.cableforum.co.uk/board/showthread.php?t=23883&page=1&pp=15

The commonality factor is a real puzzle and although many things have been suggested, my theory, which I keep coming back to is a card number generating scheme. If anyone else has any ideas, or knows anyone who has been scammed by these companies - or others - please let me know

Pinkvixen


***Note from Board Guide:Sorry, I'm afraid I had to edit out the personal email details, hope you understand Anyone who wants to get in touch could perhaps pm you?. ***

That's not a problem but it was a 'guarded' address anyway. I'm quite happy to accept PM's neverthless. I just need responses so that we can determine the scale of this scam, the more response I get, the better the fight against this company will be.

pinkvixen

At the last count on the forum, there were 29 people who have had money taken from their account, 2 of the twice!

This is only the number of people on Cable Forum.

The Motley Fool had a thread running about a similar scam - the company behind it was the same company as this scam.

There must be hundreds or even thousands who are being hit by this scam the we don't know about.

Any info, contact me please.