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Virgin Media 1571 Voicemail

peter999
peter999 Posts: 7,100 Forumite
First Post First Anniversary Combo Breaker
in Phones & TV
How does the basic free Virgin Media 1571 Voicemail service work, what are the options to control it ??

I really want to know if you can switch off & if it stays permanently switched off.


Some answer machines when switched off, will automatically switch on if phone rings a long time, which I don't really want.

I can only find basic information on Virgin Media website, not detailed description of how it works & options to control it.

peter999

Comments

  • Marmaduke123
    Marmaduke123 Posts: 816 Forumite
    Name Dropper First Post First Anniversary
    You have to phone Virgin and get them to switch it off. There's no problem, and it doesn't cost anything.

    We had this for a short time and hated it. The phone only rang a few times before the answering service cut in, and we could never get there in time!
  • peter999
    peter999 Posts: 7,100 Forumite
    First Post First Anniversary Combo Breaker
    Marmaduke123 wrote: »
    You have to phone Virgin and get them to switch it off. There's no problem, and it doesn't cost anything.

    We had this for a short time and hated it. The phone only rang a few times before the answering service cut in, and we could never get there in time!
    You can't switch-off yourself, that's what I really want to know ??

    I want to be able to switch on/off myself, not have to phone Virgin Media.

    peter999
  • mazza111
    mazza111 Posts: 6,327 Forumite
    No you can't turn it off yourself. IMO it's a rubbish service and if you need an answering machine best to buy one. I cancelled mine as soon as they added it.
    4 Stones and 0 pounds or 25.4kg lighter :j
  • Heinz
    Heinz Posts: 11,191 Forumite
    First Anniversary Combo Breaker Car Insurance Carver!
    http://forums.moneysavingexpert.com/showpost.php?p=12555509&postcount=27
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Marmaduke123
    Marmaduke123 Posts: 816 Forumite
    Name Dropper First Post First Anniversary
    peter999 wrote: »
    You can't switch-off yourself, that's what I really want to know ??

    I want to be able to switch on/off myself, not have to phone Virgin Media.

    peter999

    It's always on or always off, the only way to control it is to phone Virgin, you can't do anything with it yourself.

    We just got a phone with an answering machine instead. Much better, now we can see if there is a message as well.
This discussion has been closed.
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