ARGG.Unable to access internet on laptop other devices connect fine

Sam1903

Can anyone help, tried to access internet last night shows connected but the icon in bottom taskbar has a yellow triangle with exclamation mark.Tried to connect to BTfon hotspot also and same thing.
Tried reset modem made no difference and other devices eg ps3 and ipods connect fine.
Laptop runs windows 7, only 4 months old and is virus free. Have had to wait till at work to access internet and googled the problem but seem to be going round in circles.
Can anyone plese point me in the right direction so i can print it out and try at home tonight.
Thank you.
Sam

GunJack

open a command prompt, and type:-

"ipconfig/flushDNS" without the quotes, then Enter. Then, type

"netsh winsock reset catalog/ " again without the quotes, and ensure the space after the slash before you hit Enter. This last one will need a reboot after it's completed.

Sam1903

Thanks GunJack will give this a go when i get home.

In the event this doesnt work anything else I can try

Sam( the ultimate pessimist)

duchy

If that doesn't work -next step is to connect the laptop to the router with an ethernet cable and see if you can browse the net (narrowing down if the problem is wireless only or not)

Then come back and tell us

Sam1903

Thanks duchy will hunt ethernet cable out when i get home just incase.
Bang in the middle of exams and can so do without my laptop playing up
Regards Sam

xxdeebeexx

I had this problem the other day on a friends laptop. It was suggested that I uninstalled the free trial of Nortons...However there was a free trial of MacAfee on the laptop once removed it connected easily.

dx

Figment

Go to Network and Sharing Center.

In the View Your Active Networks section, if your network is set as a Public network (shows picture of a park bench), change it to Home, and it should work.