how long will my tax credits take

ktizkool90

heyyy,
i phoned tax credits on 2nd april to report a change in circumstances and they cancelled my claim then sent out a new claim pack. took me 3 weeks to reciev the pack, now there saying they still havnt got it. any idea how long this will take?? single mummy with 2 kids so gettin hard to manage now:(

rumblejumble

When I had this situation it took them 4 months,to process

gingergee

took 14 weeks for me xx

tickled_pink

When I went from Join to single it was instant, done over the phone no paperwork.

However when I went from Single to Joint it took them 3 weeks just to send me the forms then after I sent them off it took another 16 weeks before they sorted out my money and I didn't get any back pay.

Hope its all sorted for you soon hun

Pink x

emsywoo123

I did a change of circs on Saturday over the phone and got the money in my account this morning....

just_trying

emsywoo123 wrote: »

I did a change of circs on Saturday over the phone and got the money in my account this morning....

Yes but it depends on what your change of circumstances were. Don't forget if you were already getting ctc then the payment for this week may well have already been authorised/issued as normal before you phoned. Sometimes if you are struggeling then if you phone and let them know they can authorise a payment, years ago when i first claimed ctc and was waiting ages for it to be sorted they said they could authorise a payment and i would have to collect it from the Inland Revenue office(i never bothered) though this could have changed plus they were probably fed up with me phoning them.

shedboy94

ktizkool90 wrote: »

heyyy,
i phoned tax credits on 2nd april to report a change in circumstances and they cancelled my claim then sent out a new claim pack. took me 3 weeks to reciev the pack, now there saying they still havnt got it. any idea how long this will take?? single mummy with 2 kids so gettin hard to manage now:(

What was the change? Presumably you have gone from a couple to a single person........? If so then the new claim should have been done over the phone...........unless you didn't inform the change straight away?