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Help with recurring charge for an app

musey
Posts: 416 Forumite


Ok so this is going to sound really dumb, my OH uses an iphone 4s. We notice his bill last month was higher than usual, anyway with a little digging we found 4 payments of £1.667 so called phone co. and was informed it would be a subscription to something. Now OH is adamant he hasn't subscribed to anything, so we were told it would likely be an app. He only downloads games and just the free ones or possibley 69p never anything dearer and is sure he hasn't subscribed to anything. I can't see any messages that correspond with the date. So am at an absolute loss, if he has no clue what he has subscribed to how on earth do we stop it?
I know it's silly but am really stumped, the best phone co. could come up with was change the number?? Its his business phone so number changing would be a pain.
I know it's silly but am really stumped, the best phone co. could come up with was change the number?? Its his business phone so number changing would be a pain.
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