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Tax Credit - renewal its that time again


I received a Review pack in a white envelope and called today to renew.

I was asked previous years income which I gave even though they had them any changed none.

I was told not to contact them until after 11.06.12 - however under there Code of Practice they have 30 days to implement the changed for the coming year!!

Whats the difference between a review and renewal pack?? Can anybody tell me



  • georgiasdragonsgeorgiasdragons Forumite
    657 Posts
    Part of the Furniture 500 Posts Combo Breaker
    I got mine too white envelope review. I rang and he checked a few things on my claim hours childcare etc then I declared my salary 2000 over what I should he said my payment may go down as I'm earning more now. Not to ring back till after 11th June.

    Glad Its
    Done now -
    My friend last wk and was told not to ring till after 4th June.

    Brown envelopes are people on benefits as they don't need to review or renew!
  • 5823yil5823yil Forumite
    111 Posts
    Thanks for that - last year it took them 6 months to sort things out I ended up contacting my MP who sorted it out.
    I knew I would have been in an overpayment situation and was so worried cos they keep paying me. I keep money by anyways in the end the letter I got from my MP via Tax Credits said that under Code of Practice section 26 the Tax Credits have a duty to the customer to advise of the revised payments within 30 days of them being told. I didnt pay back the overpayment.

    I hope it does'nt take long this time or I will contact my MP again.

    Good Luck keep me posted
  • minimad1970minimad1970 Forumite
    6.1K Posts
    Part of the Furniture 1,000 Posts Name Dropper Photogenic

    Brown envelopes are people on benefits as they don't need to review or renew!

    I'm on Income Support, and have been for over 2 years mine came in a white envelope and I had to renew.
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