Broadband and phone not working

penrhyn

Though OP was OK with wired connections, unless they have snafu'd the Ethernet socket on the laptop.
I assume OP has turned the wireless on located the SSID and entered the passcode, and that did not work.

Figment

penrhyn wrote: »

Though OP was OK with wired connections, unless they have snafu'd the Ethernet socket on the laptop.
I assume OP has turned the wireless on located the SSID and entered the passcode, and that did not work.

We don't know. On another thread with the OP I got as far as him enabling the wireless connection, that was over a month ago but OP had never confirmed whether he'd successfully connected, until today when he once again said the laptop doesn't have wifi.

hareng

penrhyn wrote: »

Though OP was OK with wired connections, unless they have snafu'd the Ethernet socket on the laptop.

Same here and thought exactly the same, the ethernet sockets broke.
Surely this should serve as good reason why you shouldnt go with a company that has script written support ie BT, TT etc.