Ryanair Confirmation

jbellj

Hey guys, has anyone else booked a flight with Ryanair and not got their confirmation yet?

I tried calling to find out but they kept cutting the calls with pre-recorded message only.

Infidel

I booked with RyanAir last summer via the internet and i didn't get any email confirmation for days.

jbellj

Thanks, makes feel a bit better....

I'll try calling again to make sure though....

Anyone else had problems with Ryanair emails?

richardw

If you have the confirmation reference you can check your booking on their website.

https://www.bookryanair.com/skylights/cgi-bin/skylights.cgi?module=C3&language=EN&culture=GB&pos=LEFT_SIDE

BTW sometimes the confirmation reference appears on Bank/credit card statement.

blue_haddock

There was a similar thread on here a couple of weeks ago. A number of us booked flights and didn't get the confirmation through for up to 24 hours. Don't worry though - it does come through in the end.

mike004

jbellj wrote:

Hey guys, has anyone else booked a flight with Ryanair and not got their confirmation yet?

I tried calling to find out but they kept cutting the calls with pre-recorded message only.

I booked a flight in Feb.
E-mail confirmation took 6 days. The money was debited from my card in 2 days!

Mike

herman2811

Yeah don't worry. I booked flights recently, and the email took a couple of days. In any case, as long as you know the booking ref, you'll be fine.

Beate

I love this forum. For absolutely every question I have I do a quick search and hey presto, there is a thread already!

Didn't get my confirmation email yet although I booked hours ago, most unusual I thought as they are automated and usually arrive straight away but I printed off the confirmation page so shouldn't matter. Glad to see I am not the only one!

Is it just me or is their service getting worse? Seems like Ryanair is all about moneygrabbing these days. Having one bag costs you £10 extra, then they try to sell you travel insurance which you consciously have to untick, then there is this new "priority booking" scheme, which frankly just costs you and does not really work as I have seen on numerous occasions on airports to and from England, and then they try to sell you overpriced crap and scratch cards on the plane. To be fair, the Stansted tickets are cheaper though if you buy them on the plane to London, but only if you don't happen to have an annual oystercard which gives you 30% off anyway.

Oh well, we booked anyway.

/rantover

peterbaker

We all need to keep an eye on Ryanair - they are so big now that I fear they are a law unto themselves in too many respects.

I came here this evening to write something because I too had noticed that Ryanair have not sent out confirmation emails for a number of flights I have booked recently. In the case of three or four flights I booked a few weeks ago, I had no emails and some of those are flown now. Lo and behold, others have noticed it too.

Luckily for me I have been jotting down the booking references the moment they appeared onscreen at the end of the booking.

I also noticed for the first time today that Ryanair have again put up the checked-in baggage charge from £3.50 to £5 per person per sector (that's £10 on a return flight).

Interestingly I notice they select how badly they treat us according to our apparent nationality. Yep, looks like race discrimination, but actually, no ... my mistake ... it's ok because it's actually only culture discrimination. Instead of booking in on ryanair.com try ryanair dot something else. You'll notice a "culture" parameter appears in the URL. I am pretty sure you'll still get a confirmation email if your culture is one of a number of others which are not EN. I think you'll also get cheaper checked-in bags if you book from a non-UK departure point (that includes if you book your return to UK sector as a single). And you might notice something weird going on with the "tax" charged by Ryanair for similarly "priced" (sic) flights from the same departure point but on different dates. I wonder how much of the "tax" Ryanair collects actually finds its way to the authorities for whom they seem to be collecting?

Oh and while I am on the subject of foreign departure points, let's not forget, those of us with Nationwide Flexaccounts especially, that if we book a flight or sector that starts non-UK then unless Ryanair have stopped their nasty practice of a the last 18-24 months, there is a good chance we'll get ripped off with completely concealed Dynamic Currency Conversion (which reminds me, it's time to fill in some more dispute forms and send them to Nationwide for Ryanair 'CC'DCC refunds).

So then, what do Ryanair actually want us to do if we havent jotted down our booking reference at the first and only opportunity? Perhaps they want us to book another flight rather than call them on their expensive Customer Service line? Maybe. I must admit that in many cases I might find that a preferable option than having to try to talk to them!

I have a feeling that if you practice certain cultures, that your culture will not permit ridiculously expensive non-existent Customer Service, but with Ryanair doing its darndest to globalise us in their own particular way, then I could be wrong by now.

Oh what a tangled web is weaved, eh?

Anyway, that brings me to more serious issues: let's please all keep an eye on how they operate the aircraft too. It seems to be a standing joke that the Irish Aviation Authority don't seem even to cause Ryanair to blink most days, and our UK CAA is apparently completely powerless to impose any regulation on Ryanair because despite their Churchill stunts, they ain't British.

Recently it was reported quietly that a small number of Ryanair night flights into Stansted during the runway improvements a few months ago should never have landed because the runway visibility with reduced lighting available was not enough to allow a legal (safe) landing. There have been a few other incidents that have unfortunately not gained the publics interest primarily because the public don't understand aeroplanes and blindly trust anyone in a uniform with their lives.

Now we would all prefer not to be diverted, but let's some of the more serious-minded of us keep in mind that any building habit of transgressions is not a good sign.

I even read somewhere recently that Michael O'Leary had indicated to some that the business could survive a nasty accident or two now. Not a very nice thought, that you and I are just marketing and goodwill statsistics.

Anyway, a few nights ago a friend of mine flew into Stansted on Ryanair landing at around twenty to one in the morning, about 80 minutes later than normal. "So what?" some of you may be asking. Well, I happen to know that the same aircraft (and same crew) left Stansted on time some 5 hours earlier, and it landed early at the other end and it was boarded and doors shut early to come back too. "Yeah so what?" you may still be asking.

Well my question is "How many hours had the crew already been on duty before they left Stansted?"

There have been suggestions in the press that Ryanair pushes its crew around. An Irish judge even said as much last year I think!

By the end of a six sector day, or whatever it is Ryanair crews do typically, it is surely a some miracle if the last flights of the day back to Stansted or wherever (I personally know Stansted best) arrive on time. That's on a good day with no bad weather.

More often than not I think, Ryanair set their crews a 25 minute turnaround target. Is it truly possible to disembark 189 passengers, and their luggage, reflightplan, refuel, load luggage for the outbound and embark 189 passengers in 25 minutes? Yes, if you are damned fast about it and you are at a small airport. At Stansted I think it is unlikely. So what happens if you miss the target? I guess you work longer.

Now then, in bad weather, especially cold weather, what else might need to be done in the same 25 minutes? And if there just isn't time? Then what? Can they leave anyway?

As I say, the more serious-minded of us ought to keep a good eye on this airline when we use it. Look around you at the airport. Apart from policemen with machine guns, you will see very few other people that look the part of serious minded safety conscious customer service oriented people thesedays. That is because such personnel are few and far between in 2007. Ryanair in particular are at the forefront of new practice in UK aviation. That is why I single them out here. Unfortunately, their Chief Executive is not known to be a safety fanatic, more a financial one with a habit of using his sharp tongue against any dissenters on tv and elswhere I hear. That's no good. I admire many things about what he has achieved at Ryanair. But some authority needs to keep him and his business in check and I don't see it happening, do you? That's not good either. And there is no good reason for the farcical keystone cops (to coin an MO'L phrase) regulation - Ryanair only operates as 'our' largest airline with 'our' massive fuel tax subsidies because our government lets it.

PS Since I have been writing this, the Ryanair computer has spat out some confirmation emails this time, but as you now know, those are actually the least of my concerns.