BT Anytime help please

Matty007

Just a little bit of help needed.

I have been on the BT Anytime plan for sometime now, but at the end of last year the 12 month contract was coming to the end, so I rang and asked for this contract to be terminated.

He said that I would automatically go back on the standard BT tariff, no problem I thought.

Now as can happen I drifted from my usual financial diligence and the DD went out regularly and I never did change my provider.

I received my quarterly bill today and thought that I must now make a change if there was an opportunity for a cheaper deal.

It now seems that the contract has rolled over and will run until November 2012.

I have tried to phone without success, from India to automated systems and thought I would ask your advice first before giving 30 minutes of my life to more phone calls.

Thanks

Matty007

hareng

I await an answer to this one.

I am sure there was some regulation within last 12 months, BT were notorious for doing renewing contracts without notifying the customer and of course tying peope in.