Ice forming in bottom of freezer

C.C.L.

I have a Samsung RL38SCTB fridge freezer, fridge on top, freezer on bottom, and it's frost free. Just lately ice has been forming in the bottom of the freezer section, underneath the bottom drawer, and sometimes water leakes out on to the floor.
I can't find how this is happening, I've had all the drawers out, looked for anywhere it may be coming from but can't see anything. I also can't find any sort of drainage pipe (to see if there's a blockage) there's no information in the manual.
I've rung Samsung, and they were no use at all, telling me to switch it off for 2 hours, that didn't work either.
Does anyone have any idea what I can try next? It's still working fine, but there's obviously a problem.
There no water plumbed into it, water dispenser or anything like that. TIA, C.C.L.

Canucklehead

Hi: try ukwhitegoods for excellent advice.

HTH

Canucklehead

C.C.L.

Thanks for that link Canucklehead, I've asked the question over there as well....:)

j2011

The drain hole for the defrosted frost is probably blocked.

I had to leave mine switched off and empty with the door open for 2 days to fix this.