Vodaphone vent!

knightstyle

When I went to top up my PAYG the message says they have changed the system to make it easier!!!!
No they haven't!
The new system reserves 1p before they take the £30 top up I wanted. This sets of an automatic Santander scam alert and blocks my card!
So Vodaphone please talk to Santander and sort this out.

DCFC79

knightstyle wrote: »

So Vodaphone please talk to Santander and sort this out.

You really think that will happen.

Azari

DCFC79 wrote: »

You really think that will happen.

I'm sure it will.

I think that a failure to collect money they believe they have coming will tend to focus the corporate minds at Vodaphone with some alacrity.

Squire_Fulwood

Azari wrote: »

I think that a failure to collect money they believe they have coming will tend to focus the corporate minds at Vodaphone with some alacrity.

Oh ye of great faith.

Vodafone

Hi knightstyle,

I am sorry to hear that you are having some problems topping up.

If you send me an email to the address here with WRT135 FAO Heidi in the subject, I will be happy to help with this.

If you include a link to your post and your mobile number I will get in touch.

Many thanks,

Heidi
Web Relations Team
Vodafone UK

knightstyle

Hi Heidi, I have already been in touch with Mohit Shah who has asked for more info which I have just sent him.

Azari

Squire_Fulwood wrote: »

Oh ye of great faith.

Yes, I admit that I have great faith that large companies will move heaven and Earth to make sure they get any money they believe they should have coming to them.

Vodafone

Hi knightstyle,

No problem. If there is anything else I can help with, feel free to get in touch.

Best wishes,

Heidi
Web Relations Team
Vodafone UK