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EXPIRED Shrek 1-4 DVD boxset for £4.49 delivered at Wow HD

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Comments

  • Shassa
    Shassa Posts: 22 Forumite
    Mine's been cancelled too! Got the email below: (Voucher was for £1.50 by the way)
    Thank you for your recent order.

    We are writing to you regarding your order for Shrek: The Whole Story (Product code: 54039165).

    Unfortunately despite our very best efforts we have been informed by our preferred supplier that they have been unable to get further stock of this item.

    We have been able to source a similar item from a different supplier, however this version is at a higher price. As WOW HD deals with suppliers from all around the world, we will only ever send you the version of an item that you have ordered, from the supplier who originally offered the item to us.

    Your order for this item has now been cancelled and a refund will shortly be processed back to the account from where the original payment was debited.

    We hope you will accept our apologies for any inconvenience that this has caused, and have included a voucher below which can be used towards your next order.

    Thank you for shopping with WOW HD.

    Kind regards,
    The WOW HD Customer Service Team
  • Emmarillo
    Emmarillo Posts: 513 Forumite
    Part of the Furniture Combo Breaker
    I've stillnot been refunded. They say they haven't taken any money but rang the bank and they have. I've made a claim with paypal.

    Looking at my purchase history with CD wow, all but one of my orders has been cancelled - not because they were possible misprices like this one but because of stock availability. I'll stick to Amazon - they've never let me down yet.
  • marvin
    marvin Posts: 2,186 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    Emmarillo wrote: »
    I've stillnot been refunded. They say they haven't taken any money but rang the bank and they have. I've made a claim with paypal.

    Looking at my purchase history with CD wow, all but one of my orders has been cancelled - not because they were possible misprices like this one but because of stock availability. I'll stick to Amazon - they've never let me down yet.

    I would email them let them know you are not going to do business with them again, get them to close the account.

    Let them know you will not accept this.
    I started with nothing and I am proud to say I still have most of it left.
  • upavon1
    upavon1 Posts: 134 Forumite
    All sounds a bit dodgy to me. Sounds like they were willing to get everyones credit card numbers and not honour any orders. Am gutted still haven't seen Shrek 4 and this was a mega bargain. I shall keep an eye on my card details for a while I think. Thanks anyway for spotting it shame they appear to be a rubbish company.
  • marywooyeah
    marywooyeah Posts: 2,670 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    just had the cancellation email too but didnt get a voucher, shame as it was a bargain and my son loves shrek 3 so was excited to see shrek 4 :(
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