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Urgent how to connect to internet

My sister is trying to set up her internet connection, she is just signed up to talk talk and wants get on the broadband, when she clicks to get on the internet it comes up with a dial-up box..... why is this what does she need to do please? in network connections it says her modem (broadband) is connected, I am just on the phone to her now so please help asap! thanks

Comments

  • GreenNotM
    GreenNotM Posts: 1,087 Forumite
    in IE
    Tools menu >> Internet Options >> Connections Tab >> select "Never Dial a connection "

    Click OK to save
    Rich people save then spend.
    Poor people spend then save what's left.
  • peanutpiper
    peanutpiper Posts: 71 Forumite
    Aww thanks it works!!! My sister is chuffed to bits.....
  • GreenNotM
    GreenNotM Posts: 1,087 Forumite
    No problem - now ensure her firewall is up and running and not the windows one - see stickies at top of this forum

    Not to mention anti-virus and anti-spyware etc ...
    Rich people save then spend.
    Poor people spend then save what's left.
  • peanutpiper
    peanutpiper Posts: 71 Forumite
    yeh she has sorted all that thanks loads
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