anyone worked for BT ? (openreach)

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Or still do.

Thought id ask here as its a tech board and you never know

got an interview next week for openreach, im interested in any advice for the interview or job

where is the national training centre ? etc

good company or not .....

thanks

Browntoa

there is no national training these days , it's all "on the job" and "buddying" training

a lot of the work is wiring on frames (in the exchanges)

[FONT=Helvetica,Arial,sans-serif][SIZE=-1]Photo: Main distribution frame[/SIZE][/FONT]

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Photo by [URL="file:///G%7C/contributors.html"]Nick Catford[/URL]

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Browntoa

you will also fix home/business phone faults, install/fix broadband

work in these things by the side of the roads



in fact anything after the exchange and into the customer.

They are also starting to do the Pc support service that Bt offers

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browntoa .. .hi

do you work for them ...... ive been sent a job description it says 3 weeks at their national training centre then 3 weeks on the job

got the details through hays agency

??????????????

didnt like the sound of it to be honest as it says a home visit will not happen .... during the training

who are they to say that ????

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got an interview somewhere in grimsby ?

seems they grill you on customer related questions more than anything else

Browntoa

national training centre is near Stone (stafford) now called

BT Training Centre, Yarnfield Park, Yarnfield

they are not allowed to show bias towards BT or any other carrier/broadband isp so assume questions about what reply would be if asked if any one company better than other , how much x supplier are....you would have to give general answers , like "there are comparison sites" or you would need to look on company X website or look in the phonebook", only allowed to initiate sales call from BT at particular request from customer.

Openreach area seperate entity from BT

they have a web site

http://www.openreach.co.uk/orpg/home/home.do

afraid I don't work for them, but there is no difference in their enviroment and main BT, same pay scales/hours etc, much of the work is the same , just "other side of the fence" in the exchange

they have an works control system that allocates work to your laptop, allocates the work to each engineer depending on skills and priority of the job

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thanks for that .....

you said there is no training , yet there is a training centre

does that mean the agency are correct?

sicker

Great life now, as a retired technical officer with BT, we used to diagnose and repair faulty equipment. Now it's just a case of swopping faulty cards.

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yes the tech description of the job says that although its technical the job mainly entails swapping out parts

im happy to answer tech questions based on my knowledge but what makes me nervous is that the agency said they will mainly be health and safety and customer based

they also said 3 weeks training at 6 days a week

Browntoa

main BT get no training, maybe new openreach do these days.

you are expected to make a risk assessment for your job as you arrive, worse case if you are unsure you chuck the job back to your manager for a 2nd opinion, ie...is it safe to work on a bend in a road, climb a pole by the side of a road (maybe a two man job), power cables ??

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well i now work for openreach , well ill start training in 5-6 weeks

is there anything i could do to prepare myself or better myself , any websites with forums etc

anyone else work for this company or have experienced the training in stone?

thanks