Bought 2nd hand car - Faulty

b12onh

Not sure if I am posting on the correct forum but I am after some help.

I purchased a 2005 BMW 1 series fom a dealership called quicks.
It came with a 30 day warranty (which was lucky)
Basically the car broke down within a week of having it and it went back to be repaired. They had it for a couple of weeks and when it came back it broke down again within the day, Again it went back and they had it for a couple of weeks. And then the same thing happened again.

I am meeting with the manager tomorrow to discuss a replacement or a refund. I would like to know what my rights are i.e claiming back the cost of insurance and road tax as I have been unable to drive it. Also this has caused a massive inconvenience in getting to work and additional cost in using public transport etc.

Any help would be greatly received.

Strider590

Depends what the issue is I would think.......

b12onh

Strider590 wrote: »

Depends what the issue is I would think.......

It's had varying issues, from stretched timing chain, faulty lambda sensors and now there not 100% sure what is causing the fault. I have told them I do not want the car back but It has cost me a few hundred pounds in the short time I have had it.

hartcjhart

tax can be cashed in, insurance transferred to another vehicle,thats those points,

the rest depends on what you do,if you take a full refund then thats that,
if you take another vehicle try for either 6 months free tax as a gesture of goodwill or a tank of petrol etc

unless you have specific receipts for the days you used public transport I doubt you will get anything for that

Premier_2

b12onh wrote: »

...I would like to know what my rights are i.e claiming back the cost of insurance and road tax as I have been unable to drive it. ...

Unlikely you will get any consequential damages without a specific court order. (and not sure of your chances of getting a court to award such damages)

b12onh

Thank you.

Looks like i'll see what i can get and cut my losses

ROY47

It came with a 30 day warranty (which was lucky)

they have to give 3 months warranty by law !

vaio

ROY47 wrote: »

It came with a 30 day warranty (which was lucky)

they have to give 3 months warranty by law !

don't suppose you have any links to this "law"?

Tilt

SOGA 1979 States that faults occurring within 6 months of ownership are for the trader to prove didn't exist at the point of purchase. A warranty covering part or all of that period does not replace your statutory rights, it is an addition to them.There is no 'law' saying a trader must provide a warranty. That's what the SOGA is for.

harveybobbles

ROY47 wrote: »

It came with a 30 day warranty (which was lucky)

they have to give 3 months warranty by law !

Do we..?! Not come across this law in 16 years of trading...

Notmyrealname

You would not believe the amount of people I've heard who claim that the three months warranty is law. I can only assume its because many places offer a 3 month mechanical warranty.

I remember when I got my car from Quicks (big mistake BTW) that when they mentioned a 30 day warranty I had a little chuckle to myself. It developed a couple of faults but still having a years manufacturers warranty on it I claimed on that and got the local main dealer to fix it rather than trust that bunch of clowns.

Not sure what they employ as mechanics but I think it must be the Kwik-Fit rejects.