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Re-scanned PVR no guide on most channels

Having re-scanned my PVR yesterday for some reason half of the channels on the 'guide' are blank. For example ITV3 is listed but there is no channel info etc next to it. The channel itself is there when you click onto it but I cannot tape anything from any of these blank channels. I don't understand what has happened and have tried re-scanning at least 6 times but the same channels keep not appearing in the guide. This did not happen when I scanned on 4th April.

It is a thomson DTI 16021-25 and I have hunted high and low for the paperwork for it. I tried googling a helpline but nothing seems to come up. Does anyone have a number for Thomson or know why this has happened??

Thanks in anticipation....

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