zentrada problem

caroline159

hello,
I have a problem with zentrada.de. I registered on their site as a business person (but I am not a business person) because a wanted to see what their offer to their registered members. then I payed for the first 3-month membership. After this period they send me another invoice to pay another 3-month membership, because (according to their terms and conditions) I did not cancelled the membership 7 days before ending the first period. I dont want to pay another memership.
They sent me 3 reminders and last week, another reminder was sent by their debt collecting office.
Have anybody any experience with them?
Do I have to pay another membership even if am I not a business person?
I can see many people have similar problem, but dont know how those ended up.
thnx for every help

Forwandert

caroline159 wrote: »

hello,
I registered on their site as a business person (but I am not a business person) because a wanted to see what their offer to their registered members. then I payed for the first 3-month membership.

Which i'm assuming entered you into an agreement to abide by their terms and conditions. You yourself claimed to be a business so i can't see how that is relevant or a loophole for a way out. you may have to pay the 3 months and cancel before the end of the next 3 months is up. It's hard also to read any terms and conditions as the site is not in English.

caroline159

yes, I claimed myself to be a business and did not read the terms and conditions (lately I found them also in English).