We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
Charge for William Hill Better without Notice
misssarahleigh
Posts: 2,852 Forumite
in Credit cards
As thousands of others I placed a bet on the Grand National.
Opened up a willian hill account online and paid via credit card.
I made 3 deposits and have been charged 3 x £2.50 charges by my bank
The bank say it’s William hills fault because they processed it as a “cash transaction”.
William hill customer service say they processed as they normally would, a card payment and don’t have a clue why I’ve been charged.
Who’s in the wrong
p.s. I wasn’t notified of any charges when paying on William hill and connot find anything in my banks T&C’s about this.
Opened up a willian hill account online and paid via credit card.
I made 3 deposits and have been charged 3 x £2.50 charges by my bank
The bank say it’s William hills fault because they processed it as a “cash transaction”.
William hill customer service say they processed as they normally would, a card payment and don’t have a clue why I’ve been charged.
Who’s in the wrong
p.s. I wasn’t notified of any charges when paying on William hill and connot find anything in my banks T&C’s about this.
I get what i want. That isn't because i'm a brat or spoilt. It's because i'm determined, i work hard for it and i achieve my goals!
0
Comments
-
misssarahleigh wrote: »As thousands of others I placed a bet on the Grand National.
Opened up a willian hill account online and paid via credit card.
I made 3 deposits and have been charged 3 x £2.50 charges by my bank
The bank say it’s William hills fault because they processed it as a “cash transaction”.
William hill customer service say they processed as they normally would, a card payment and don’t have a clue why I’ve been charged.
Who’s in the wrong
p.s. I wasn’t notified of any charges when paying on William hill and connot find anything in my banks T&C’s about this.
A lot of Credit cards treat gambling as cash advances and charge them as such if you post which credit card it was I'm sure somebody could confirm the details.0 -
William Hill's merchant acquirers have used a 'merchant category code' (MCC) which has enabled your card provider to identify them as a "gambling establishment".misssarahleigh wrote: »William hill customer service say they processed as they normally would, a card payment and don’t have a clue why I’ve been charged.
Take this the right way...you are.Who’s in the wrong
Did you read the full T&Cs on the William Hill site?I wasn’t notified of any charges when paying on William hill and connot find anything in my banks T&C’s about this.
Tell us who the card provider is and we'll point you to the relevant condition.0 -
Just been back on the phone to lloyds and your right, they treat it as a cash advance. Would never have known.
It does not show on the websites copy of the t&c for the card but does on the copy I signed which she is posting out to me (I did ask why it it was on the copy I signed but not displayed on the site's copy and she couldn't say)
Pretty annoyed as I have a feeling it will be burried in 60 pages of small print.I get what i want. That isn't because i'm a brat or spoilt. It's because i'm determined, i work hard for it and i achieve my goals!0 -
http://www.lloydstsb.com/media/lloydstsb2004/pdfs/Platinumonlin14TsCs.pdfmisssarahleigh wrote: »It does not show on the websites copy of the t&c for the card
See section 21 (defined terms)
0 -
Balls, No come back on them then?I get what i want. That isn't because i'm a brat or spoilt. It's because i'm determined, i work hard for it and i achieve my goals!0
-
No, but looking on the bright side most people only get caught out by this once!misssarahleigh wrote: »Balls, No come back on them then?
BTW, you may find you've some residual interest (pennies) on the statement after next...even if you settle this one in full.0 -
I still think it's a flipping cheek.
I did point out, I find it highly 2 faced, that if I bob to the co-op and get my milk/bread ect and decide to treat myself to a scrath card I cannot pay for this using my credit card as it's not allowed.
Although they are more than happy to charge me £2.50 per go every time I want to deposit money at an online account?
Defeats the point really doesn't it.I get what i want. That isn't because i'm a brat or spoilt. It's because i'm determined, i work hard for it and i achieve my goals!0 -
misssarahleigh wrote: »I still think it's a flipping cheek.
I did point out, I find it highly 2 faced, that if I bob to the co-op and get my milk/bread ect and decide to treat myself to a scrath card I cannot pay for this using my credit card as it's not allowed.
Although they are more than happy to charge me £2.50 per go every time I want to deposit money at an online account?
Defeats the point really doesn't it.
One of the reasons why they treat this as a cash transaction is that otherwise you could credit your William Hill account with say £3000 from your credit card, and then go into a William Hill shop and withdraw the whole balance in cash.
With many credit cards offering cashback/airmiles etc you can see the opportunity for abuse.0
This discussion has been closed.
Categories
- All Categories
- 347.2K Banking & Borrowing
- 251.6K Reduce Debt & Boost Income
- 451.8K Spending & Discounts
- 239.4K Work, Benefits & Business
- 615.3K Mortgages, Homes & Bills
- 175.1K Life & Family
- 252.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards