Bought Something, Lost The Receipt and Now Its Faulty

Wannabe_Princess

I bought a mobile phone from Argos about 3 weeks ago, paid cash.

It's now gone faulty, which if you Google is a well known problem.

Unfortunately I am in the middle of moving house and have some how packed away/lost the receipt.

Am I basically stuck with having to buy myself a brand new phone or is there anything I can do to get it refunded/replaced?

Thanks

Debz

Wonderful100

Did you by any chance have to register any details instore when you purchased the phone?

I ask because a relative has just got her TV replaced by Argos despite no receipt and a cash payment because the TV licensing info could be traced for the purchase.

Wannabe_Princess

Nope

Good thinking though - thank you!

bod1467

How did you pay? Was the phone the only item you bought?

You don't NEED a receipt - all you need is proof of purchase. This can be a bank or credit card statement (if paid by debit or credit card).

Lifeforms

They paid via cash.

You could always go in and see what they say.
I wonder if the phone could be traced back to argos via the IMEI number?

If you are fairly sure you've packed the receipt, then consider buying one of these £10 cheapy phone to tide you over a couple weeks till you've moved, and unpacked. Then you can head back to argos when you have it (under 6 months at least) and keep the other one as a spare just in case, throw in the drawer phone.

bod1467

Lifeforms wrote: »

They paid via cash.

DOH! I should stop skim-reading. :rotfl: