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Hijackthis log and CPU help please

Options
maimee_magic
maimee_magic Posts: 396 Forumite
Part of the Furniture Combo Breaker
edited 18 April 2012 at 1:57PM in Techie Stuff
Here's my log and my performance details for my very slow PC. It operates on XP. Thanks for any help.

Commit Charge Total 620152
Commit Peak 1030868
Physical Memory Total 514480

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15:22:15, on 17/04/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Prey\platform\windows\cronsvc.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Kontiki\KService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TomTom HOME 3\TomTomHOMEService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Philips PhotoFrame Manager\AvqAutoRun.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
C:\Program Files\Nokia\Nokia Software Updater\nsu3ui_agent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE
C:\Program Files\TOSHIBA\Bluetooth Monitor\BtMon2.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mary\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/ymj/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [{97BAB48E-77F8-E8EE-b85F-A9E89E95EB78}] "C:\Program Files\Philips PhotoFrame Manager\AvqAutoRun.exe" "C:\Program Files\Philips PhotoFrame Manager\MMCenter.exe" /OnPlug=%s
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [Google Updater] "C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -check_deprecation
O4 - HKLM\..\Run: [NSU_agent] "C:\Program Files\Nokia\Nokia Software Updater\nsu3ui_agent.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Nokia Music Player\NokiaMusicPlayer.exe" /command:faststart
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Family Tree Builder Update] C:\Program Files\MyHeritage\Bin\FTBCheckUpdates.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [EPSON SX510W Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE /FU "C:\WINDOWS\TEMP\E_S9D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Epson Stylus SX510W(Network)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE /FU "C:\WINDOWS\TEMP\E_SA1.tmp" /EF "HKCU"
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)" -"http://www.nationalexpress.com/coach/index.cfm?utm_source=Google&utm_medium=ppc&utm_term=national+express&utm_campaign=Pure+Brand"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
O4 - Global Startup: Bluetooth Monitor.lnk = ?
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.hmv.com
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.mypix.com/uk/uk/importer/ImageUploader4.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Cron Service for Prey (CronService) - Fork Ltd. - C:\Prey\platform\windows\cronsvc.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Update Service (gupdate1c95d55b4a2be1c) (gupdate1c95d55b4a2be1c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HMVDownloadService - HMV Group plc - C:\Program Files\HMV\DigitalDownloads\HMVDownloadService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 3\TomTomHOMEService.exe
--
End of file - 14911 bytes
«13

Comments

  • Followed all the steps, including full scan. This is my new hijack log.

    Comit total now 531584
    Peak 792640
    Physical memory total 514480

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 13:39:33, on 18/04/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Prey\platform\windows\cronsvc.exe
    C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
    C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
    C:\Program Files\Kontiki\KService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\TomTom HOME 3\TomTomHOMEService.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\WINDOWS\system32\ZoomingHook.exe
    C:\WINDOWS\system32\TCtrlIOHook.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\WINDOWS\system32\hphmon05.exe
    C:\Program Files\Philips PhotoFrame Manager\AvqAutoRun.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
    C:\Program Files\Nokia\Nokia Software Updater\nsu3ui_agent.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE
    C:\Program Files\TOSHIBA\Bluetooth Monitor\BtMon2.exe
    C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
    C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Documents and Settings\Mary\Desktop\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/ymj/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
    O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
    O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
    O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
    O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
    O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [{97BAB48E-77F8-E8EE-b85F-A9E89E95EB78}] "C:\Program Files\Philips PhotoFrame Manager\AvqAutoRun.exe" "C:\Program Files\Philips PhotoFrame Manager\MMCenter.exe" /OnPlug=%s
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
    O4 - HKLM\..\Run: [NSU_agent] "C:\Program Files\Nokia\Nokia Software Updater\nsu3ui_agent.exe"
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
    O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Nokia Music Player\NokiaMusicPlayer.exe" /command:faststart
    O4 - HKLM\..\Run: [Family Tree Builder Update] C:\Program Files\MyHeritage\Bin\FTBCheckUpdates.exe
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
    O4 - HKCU\..\Run: [EPSON SX510W Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE /FU "C:\WINDOWS\TEMP\E_S9D.tmp" /EF "HKCU"
    O4 - HKCU\..\Run: [Epson Stylus SX510W(Network)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFIE.EXE /FU "C:\WINDOWS\TEMP\E_SA1.tmp" /EF "HKCU"
    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)" -"http://www.nationalexpress.com/coach/index.cfm?utm_source=Google&utm_medium=ppc&utm_term=national+express&utm_campaign=Pure+Brand"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
    O4 - Global Startup: Bluetooth Monitor.lnk = ?
    O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.hmv.com
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.mypix.com/uk/uk/importer/ImageUploader4.cab
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
    O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Cron Service for Prey (CronService) - Fork Ltd. - C:\Prey\platform\windows\cronsvc.exe
    O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
    O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HMVDownloadService - HMV Group plc - C:\Program Files\HMV\DigitalDownloads\HMVDownloadService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 3\TomTomHOMEService.exe
    --
    End of file - 13367 bytes
  • When I installed Avast 7 I couldn't see where to untick the remote control (did untick the Google Chrome). Just thought I'd mention it incase you needed to know.
  • rmg1
    rmg1 Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You seem to have an awful lot running at start-up.
    Unless you need them, you can get rid of all the Nokia, Adobe, QuickTime, TomTom, iTunes, MusicMatch and Apple items.

    That should free up quite a bit.
    :wall: Flagellation, necrophilia and bestiality - Am I flogging a dead horse? :wall:

    Any posts are my opinion and only that. Please read at your own risk.
  • andy2004
    andy2004 Posts: 1,309 Forumite
    R3 - URLSearchHook: (no name) - - (no file)
    O4 - Global Startup: Bluetooth Monitor.lnk = ?
    i'd also get rid of googleupdater,
    i'd disable all running processes at startup and only run them when i actually used them. turning from automatic to manual.

    question how long does to take to boot your computer.
    it should take about 50secs from pressing the power button for a reasonably fast start.
    mine for xp was 1min 20sec but was 1min after installing all my common used programs. note a large registry would also cause a slowdown.

    to reduce the size of the registry a clean install would be safer than using any registry cleaner.
    note: if you reinstall, + all your program mostly used, then create a backup image of said partition. it would only take 10-15min to reinstall, in 6months. reinstall and then update the programs and create a new backup. you'll have a fast computer all year round.
  • closed
    closed Posts: 10,886 Forumite
    edited 18 April 2012 at 3:26PM
    is prey essential, if not, uninstall it

    Unless you need them running all the time, use the startup tab in msconfig (start, run, msconfig )to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKLM\..\Run: [NSU_agent] "C:\Program Files\Nokia\Nokia Software Updater\nsu3ui_agent.exe"
    O4 - HKLM\..\Run: [Family Tree Builder Update] C:\Program Files\MyHeritage\Bin\FTBCheckUpdates.exe
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [{97BAB48E-77F8-E8EE-b85F-A9E89E95EB78}] "C:\Program Files\Philips PhotoFrame Manager\AvqAutoRun.exe" "C:\Program Files\Philips PhotoFrame Manager\MMCenter.exe" /OnPlug=%s
    O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
    O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
    O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Nokia Music Player\NokiaMusicPlayer.exe" /command:faststart
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
    O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
    O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
    O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe

    Install and run ccleaner (untick the google toolbar during the install). Untick the "windows log files" box, under the system heading before cleaning. Also Tick the java cache tick box under CCleaner, applications, internet to wipe the java cache which sometimes hides infections. http://www.piriform.com/ccleaner/download/slim

    Install and run startuplite, accept suggested changes - http://www.malwarebytes.org/StartUpLite.exe

    Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

    __________________________________________________

    __________________________________________________

    Using Hijackthis, tick and fix these entries
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.mypix.com/uk/uk/importer/ImageUploader4.cab
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-27-0.cab
    O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pu...sh/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01...l/MSNPUpld.cab
    O15 - Trusted Zone: http://*.hmv.com

    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    __________________________________________________

    Uninstall any IE toolbars (browser helper objects or BHO's) in Control panel, or Firefox plugins that you don't need. This is a list of the IE BHO's evident in the log, (firefox plugins don't show up in hijackthis)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

    __________________________________________________

    delete the googleupdate task from c:\windows\tasks and disable any google update services using services.msc


    Download and install cleanmem http://www.pcwintech.com/cleanmem (download direct download) - see note in speedup sticky regarding correct exe.

    __________________________________________________

    Disable error reporting (but leave notify me when critical errors occur ticked), in control panel, system, advanced error reporting

    start, run, services.msc - disable these services UNLESS you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

    SSDP Discovery Service
    Remote Registry
    WebClient
    Distributed Link Tracking Client

    Also disable these services if you don't use them by running services.msc (or uninstall the underlying software)
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\TomTom HOME 3\TomTomHOMEService.exe
    O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 3\TomTomHOMEService.exe
    C:\Prey\platform\windows\cronsvc.exe
    O23 - Service: Cron Service for Prey (CronService) - Fork Ltd. - C:\Prey\platform\windows\cronsvc.exe

    When you've done all that, reboot, note the commit charge before opening any applications, and post it along with a fresh hijackthis log
    !!
    > . !!!! ----> .
  • maimee_magic
    maimee_magic Posts: 396 Forumite
    Part of the Furniture Combo Breaker
    edited 18 April 2012 at 6:05PM
    Thanks for all the replies o wise ones.

    Dave, takes several minutes to start up. I'm not very good with technology so I didn't really understand your reply. Thanks for taking the time to post though.

    Closed, I've already followed all your sticky instructions so do I have to do cleanme etc again? Don't know what prey is so will it be ok to delete it? Have fixed all the hijack entries as you've detailed. Thanks for all you help. Much appreciated.
  • closed
    closed Posts: 10,886 Forumite
    edited 18 April 2012 at 6:16PM
    http://preyproject.com/ - uninstall it.

    if you installed cleanmem, you don't need to do it again, but the other things mentioned especially trimming the O4's from startup will give the most benefit.

    Also, check prices for a ram upgrade here - www.crucial.com/uk

    anything showing in your hijackthis log uses ram and cpu, so if you see anything that you don't need, uninstall it - the lower the commit charge, the faster it will run

    uninstall old printer software, you have epson and hp installed?
    !!
    > . !!!! ----> .
  • Sorry to be an idiot but can you tell me how to uninstall prey? Went to control panel, add/remove programs but it wasn't there. My old printer and scanner were HP so is it ok to uninstall anything that begins HP?
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    can you tell me how to uninstall prey?

    Go to Start > Run

    Copy/paste the following into the run box:

    C:\Prey\platform\windows\Uninstall.exe

    Then click OK
  • closed
    closed Posts: 10,886 Forumite
    edited 18 April 2012 at 7:11PM
    it should be fairly obvious which software is related to HP printer/scanners = post the list of installed applications from(ccleaner, tools, save to text file), if you aren't sure.

    also uninstall pc connectiviry solution (nokia)
    !!
    > . !!!! ----> .
This discussion has been closed.
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