Tile deliveries

noelphobic

Just had some new tiles delivered. In common with most other companies the tiles are delivered to the kerbside 'for health and safety reasons'. I was suprised when I saw this policy on the website of one company but it seems to be the norm. Has anyone ever had any delivered from anywhere that actually brings them into the house for you?

I can confidently say that my new tiles are extremely heavy and my back is killing me! I can't remember ever getting anything else delivered where they didn't bring the goods into the house and can't understand why tiles are any different than anything else.

Tr1pp

did it come wrapped and on a palette?

everything gets delivered to my door (3rd floor flat) unless its on a palette.

There was one occasion when the delivery guys turned up with some furniture I had ordered and they claimed they didnt have insurance to carry items above the 2nd floor properties. I told them to stop being silly and a phonecall later they helped me up the stairs with the goods.

noelphobic

Tr1pp wrote: »

did it come wrapped and on a palette?

everything gets delivered to my door (3rd floor flat) unless its on a palette.

There was one occasion when the delivery guys turned up with some furniture I had ordered and they claimed they didnt have insurance to carry items above the 2nd floor properties. I told them to stop being silly and a phonecall later they helped me up the stairs with the goods.

yes, it did come on a pallet. To be fair the guy who delivered it did bring it into my garden when he only had to leave it on the kerb outside. The tiles are extremely expensive and I was more worried about breakiing them than I was about doing my back in!

I did wonder if I should have offered the delivery guy a few bob to bring them in for me. It would have been well worth it.

I've now got a pallet in the front garden to get rid of!

cattie

I've had tiles delivered on a pallet & supposed to be kerbside delivery, but both times, delivery men took pity on me being a single female & brought them into the house. (Both from Independent retailers)

Worse thing for me was when my new kitchen units were delivered (not a flat pack kitchen) & were kerbside delivery. It was an awful job for the guy working on my house to struggle to bring in a load of units on his own. He was pretty done in afterwards.

It' quite amazing what items are kerbside delivery nowadays if you ask me.

Moomum

Had exactly the same, luckily my plasterers were around to bring them in, took ages!

noelphobic

cattie wrote: »

I've had tiles delivered on a pallet & supposed to be kerbside delivery, but both times, delivery men took pity on me being a single female & brought them into the house. (Both from Independent retailers)

I'm also a single female but I suspect you're younger and prettier than me

phill99

I don't think this has anything to do with Health and Safety at all.

I'm quite convinced this is just an attitude that is creeping tinto so many companies now - they are happy to take your money but expect to the least amount of work for it. If they insist on dropping them at the kerbside it means thay can probably get another couple of drops in per day which means they don't have to employ so many delivery drivers etc.

So many companies try and sell themselves on 'service', but in reality its a service to suit tham and not you, the paying customer. Its funny how, with the offer of a couple of quid, delivery drivers are quite happy to ignore their so called Health and Safety' rules and actually bring things into the house for you.