Santander Mortgage

MiniSis

I have given up with Abbey/Santander. My mortgage application was put in 4 weeks and they eventually asked me for something I could not physically provide (updated TC award for 2012/13) But I STILL haven't had a decision from them since Monday when I told them of this.

So on Tuesday my broker got a DIP from Halifax, they didn't even request my payslips/bank statements, was underwritten Wednesday and have instructed the valuation today.

I am amazed at the different experience from the two lenders.

The_J

thommy wrote: »

Perhaps you should check that they actually have gone up before stating that that is the case?

A little worrying that you're offering 'personal' advice when you don't use them anymore.....I'm sure it's well intentioned but no longer first hand experience?

Whether they have increased or not is irrelevant to the OP and certainly of zero relevance to yourself.

All brokers will be well aware of a lenders criteria and service position, that's a damn sight more first hand than you could even hope to achieve. Regardless, anything posted on here, as per the signature, is not financial advice and should not be interpreted as such.

You need to pipe down.

Dave_Ham

thommy wrote: »

Perhaps you should check that they actually have gone up before stating that that is the case?

A little worrying that you're offering 'personal' advice when you don't use them anymore.....I'm sure it's well intentioned but no longer first hand experience?

To be honest it was a throw away comment based upon the fact they are not helping themselves by their constant change in criteria, rates and general standard of service. They have gone up but I was not going to search to see which rates had gone up, as funnily enough they have more than one rate.

There is enough posts on this forum that stays current to tell me we are better off not using them currently.

I could go on and on and on, about what a flargrantly disrespectful and patronising post but that is not what this forum or I am about.

Dave - genuinely pleased for you that you sorted the deal you wanted, as previously posted..

For reference, I will not post on this thread again unless the OP requests information or an "opinion"

All the best

thommy

The_J wrote: »

Whether they have increased or not is irrelevant to the OP and certainly of zero relevance to yourself.

All brokers will be well aware of a lenders criteria and service position, that's a damn sight more first hand than you could even hope to achieve. Regardless, anything posted on here, as per the signature, is not financial advice and should not be interpreted as such.

You need to pipe down.

I beg your pardon? It certainly is of relevance to me as I have been speaking to them this morning. It is of no business of yours in what capacity.
Even if we follow your absurd logic, if it is of no relevance to me, then, by turn, why post such a statement in the first place? Don't you think people are influenced by such things?

If something has potentially been inaccurately stated, it is relevant to whomever it may be of interest.

You are extremely naive to conclude as to how people interpret postings on the site. Extremely. The very fact that people add the signature adds weight to what they say. Why do you think people come on here asking for advice, anyway? Why bother with the signature?

I'll tell you something: I'll take the personal experience of an everyday someone who has actually dealt with them recently, over supposition based on out-of-date experience.

I could sayyou need to butt out. My post was not an attack on the inidividual nor the industry. But, hey, you have the right to post what you like , too, don't you?

My post had no malice nor personal criticism. It was merely with the intention of balance.

As for piping down.....

thommy

Dave_Ham wrote: »

To be honest it was a throw away comment based upon the fact they are not helping themselves by their constant change in criteria, rates and general standard of service. They have gone up but I was not going to search to see which rates had gone up, as funnily enough they have more than one rate.

There is enough posts on this forum that stays current to tell me we are better off not using them currently.

I could go on and on and on, about what a flargrantly disrespectful and patronising post but that is not what this forum or I am about.

Dave - genuinely pleased for you that you sorted the deal you wanted, as previously posted..

For reference, I will not post on this thread again unless the OP requests information or an "opinion"

All the best

Look, I apologise if my post offended you. However, if you post information relevant to such an important thing as a mortgage, does it not matter? You stated that rates had gone up when you don't actually know. That might matter to someone. You have a signature. That will imply to most people that the fact you stated is correct. I had no malice toward you. Merely to ask you to confirm/clarify. My next post was seeking to balance. Why is that patronising, disrespectful?

Anyway, apology offered. Time to move on.

The_J

thommy wrote: »

I beg your pardon? It certainly is of relevance to me as I have been speaking to them this morning. It is of no business of yours in what capacity.
Even if we follow your absurd logic, if it is of no relevance to me, then, by turn, why post such a statement in the first place? Don't you think people are influenced by such things?

If something has potentially been inaccurately stated, it is relevant to whomever it may be of interest.

You are extremely naive to conclude as to how people interpret postings on the site. Extremely. The very fact that people add the signature adds weight to what they say. Why do you think people come on here asking for advice, anyway? Why bother with the signature?

I'll tell you something: I'll take the personal experience of an everyday someone who has actually dealt with them recently, over supposition based on out-of-date experience.

I could sayyou need to butt out. My post was not an attack on the inidividual nor the industry. But, hey, you have the right to post what you like , too, don't you?

My post had no malice nor personal criticism. It was merely with the intention of balance.

As for piping down.....

No, it won't, because it's already happened. Nothing can be changed so it affects you in absolutely no way at all. The fact that you will not disclose the situation merely confirms my disdain and derision for your argument.

Of course people should take advice from what is posted on here, how someone comes across pretty much defines how much they should be trusted though. I only needed to read one of Dave Ham's post to know that this guy is in the industry and is extremely competent.

As he has said above, as I will reiterate, Santander are in a state of flux at the moment. They have not taken the potential 2013 MMR review well and as such their customer service levels have dropped considerably which is why all brokers are advising extreme caution when applying to Santander especially for something as emotive as a house purchase. Anyone in the industry would agree with this.

Does it mean you can't get a mortgage with them? No. Does it mean that they are a bad lender? No. Does it mean that we don't know what we're talking about? Hell no.

Dave_Ham

Appreciate the post - my post was accurate (see below part of what I received) my point was that I did not have the time to check exactly what products had been withdrawn/increased

On 20th April 2012, we are launching two new Fixed rate products exclusively available to First Time Buyers.

For more information please click on the link below.

We are also amending the rates on selected 2 year and 3 year Fixed rate products at 60% and 75% LTV, our 5 year Fixed rate products at 85% and 90% LTV and selected 2 year Tracker products at 75% LTV.

At the same time we are withdrawing our 3 year Fixed rate Remortgage product at 85% LTV.

Additionally, the charge end dates, benefit end dates and completion deadlines on our full range will move on one month and all the product codes will be replaced on our Fixed rate products. Full applications on all amended and withdrawn products must be submitted by midnight on Thursday 19th April 2012 in order to secure a booking on these products.

thommy

The_J wrote: »

No, it won't, because it's already happened. Nothing can be changed so it affects you in absolutely no way at all. The fact that you will not disclose the situation merely confirms my disdain and derision for your argument.

Of course people should take advice from what is posted on here, how someone comes across pretty much defines how much they should be trusted though. I only needed to read one of Dave Ham's post to know that this guy is in the industry and is extremely competent.

As he has said above, as I will reiterate, Santander are in a state of flux at the moment. They have not taken the potential 2013 MMR review well and as such their customer service levels have dropped considerably which is why all brokers are advising extreme caution when applying to Santander especially for something as emotive as a house purchase. Anyone in the industry would agree with this.

Does it mean you can't get a mortgage with them? No. Does it mean that they are a bad lender? No. Does it mean that we don't know what we're talking about? Hell no.

You can disdain and deride all you like. It does not change the fact that someone could have been led to believe that rates had been put up again since last week. Now even simple logic suggests that that might be of interest to people with, or applying for, a Santander mortgage.

The_J

Well for starters, it's true. For mains, it's too late for anyone to do anything about it so it doesn't matter. For desert, the creme brulee. I always have the creme brulee.

thommy

Dave_Ham wrote: »

Appreciate the post - my post was accurate (see below part of what I received) my point was that I did not have the time to check exactly what products had been withdrawn/increased

On 20th April 2012, we are launching two new Fixed rate products exclusively available to First Time Buyers.

For more information please click on the link below.

We are also amending the rates on selected 2 year and 3 year Fixed rate products at 60% and 75% LTV, our 5 year Fixed rate products at 85% and 90% LTV and selected 2 year Tracker products at 75% LTV.

At the same time we are withdrawing our 3 year Fixed rate Remortgage product at 85% LTV.

Additionally, the charge end dates, benefit end dates and completion deadlines on our full range will move on one month and all the product codes will be replaced on our Fixed rate products. Full applications on all amended and withdrawn products must be submitted by midnight on Thursday 19th April 2012 in order to secure a booking on these products.

Again, no offence meant. Thank you for posting this. The new rates have now gone' live' at their website.

Finally, I hope that you are now not put off from posting again.

I herby draw a rather heavy line and ask that we may move on.