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Direct debit question

I am the administrator of a membership organisation (The Stephen Sondheim Society) which has recently obtained charitable status. We'd like to be able to get our members to pay via direct debit to simplify admin and thus save costs but we can't seem to find any bank (including our own) which will give us a definitive answer as to whether we can do this or not. We have around 600 members. Can anyone advise or point me towards a definitive answer / how to go about it?
Thanks
Lynne

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