Printer Not Working

Sugarloaf

Can anyone please help me, my printer will not print. The light is on, I have unplugged everything and restarted, I have set it to online but its still not working. I have been trying to sort it out for several days now.

Thank you.

pizzaboy

Sugarloaf wrote:

Can anyone please help me, my printer will not print. The light is on, I have unplugged everything and restarted, I have set it to online but its still not working. I have been trying to sort it out for several days now.

Thank you.

When you unplugged it and restarted it it,did windows recognize it..i think its says found new hardware and then installs the drivers etc etc..

Sugarloaf

No it didn't say anything...................

[Deleted User]

Hi,

have a look in control panel> printers/faxes, is your printer shown there, and does it have a little tick beside it?

Sugarloaf

Yes and it also says ready.............

johnmc

It would help if we knew which make and model the printer is.

Epson have a counter that prevents waste ink from overflowing from the purge tank. Resetting is a simple, if somewhat messy, process.

Sugarloaf

It's a Lexmark Z735

Thanks

Sugarloaf

I have just clicked on set printer properties and it does not show a location - should it?
Thanks

Phil51

Hi Sugar

Try this. Disconnect the printer from the computer.

Click on Start, printers and Faxes. Right click on the printer and select delete.

Reconnect the printer. The PC should beep and show Found New Hardware.

Try printing again

Sugarloaf

Phil51 wrote:

Hi Sugar

Try this. Disconnect the printer from the computer.

Click on Start, printers and Faxes. Right click on the printer and select delete.

Reconnect the printer. The PC should beep and show Found New Hardware.

Try printing again

I have done this but it didn't come up Found New Hardware. I just don't have a printer at all in the Printer & Faxes box now.

Thanks

SkipClick

You should have two lots of drivers if you don't have them you need to re-install from the cd. But first un-install or try and repair from the CD came with the printer.

Or may be your xp not picking up the xp usb drivers their for you need to re-install the usb drivers from windows!.

Or your cable gone dead for some reason need a new one.