Flash Download problems

rosy

I've been trying for ages to download the latest version of Flash player from the adobe site, it keeps telling me it's successfully installed, but every website I try that requires the flash player tells me I haven't got it installed and it won't play. Is there something simple I'm not doing? ( Very likely, I'm not a techy person) - any help would be appreciated! Thanks

superscaper

Try uninstalling first from add/remove programs and then install from adobe.

rosy

Thanks, but I've already done that, no joy!

superscaper

So you definitely removed flash player from your system and then installed from scratch? It's what I did when I had a problem. Not sure I know of any other suggestion. Which operating system do you have?

rosy

I just uninstalled the verion 9 and then tried to reinstall it again, to get the message that my current security controls prevent running Active X controls and as a result the page may not display properly - it doesn't display proplerly and won't let me download anything. What should I do to allow the controls to run ( and is it safe to allow them? ) I'm running Windows XP ( home version )

albertross_2

http://forums.moneysavingexpert.com/showthread.html?t=390272

rosy

Thanks, will give this a go ( tried the search facility to start with but this didn't come up)

rosy

Alas still not working, despite rebooting afterwards - I've tried both versions. Is there anything else I can do, it's driving me mad, more and more websites I can't see! ( I'm glad albertross gave the last link, at least I know it's not just me ! )

albertross_2

Did you try uninstalling in control panel, before following the links?

rosy

Yes, uninstalled everything first, no joy

rosy

Have now tried this several times, completely uninstalling the rebooting then intalling new version and then rebooting, still not getting anywhere. When I go to Control Panel ( Add & Remove programs ) it's there all right, Adobe Flash Player 9 Active X, 2.33 MB. ( There doesn't seem to be a program for Flash Player, there is a Shockwave player on the list though ). However when I go to start /all programs the Flash Player 9 Active X is not there ( neither is the Adobe Shockwave player, although that's on the add/ remove programs list too). (This may be completely irrelevant, I've no idea if it's significant or if that's what I should expect). I tried the repair option that came up on the add/remove programs for the Active X, that hasn't worked either. I've checked my Active X control settings and they are set according to the instructions on the Adobe site. I just can't think of anything else to try.