Problems playing the Lotto online?

Huscarl

Has anyone else had problems playing the Lotto online? I did recently and about 10 days ago?

It is when I am logged in to my account and try to play either Lotto or Euromillions- I input my numbers, the chosen date etc and click 'play' (as I have loads of times before).....but nothing happens? Not even turning to a new page to confirm it?

I have tried clearing my cache etc and using antivirus and have no issues, nor with general internet use, so I emailed National Lottery explaining my problem, they replied with:-

"Dear Sir/Madam

Thank you for your email dated 13 April 2012 regarding purchasing tickets.

I am unable to check your Interactive Account details until you have answered the relevant security questions. This is in order to safeguard your confidentiality as email delivery cannot be guaranteed or verified.

To allow us the opportunity to address your query, I would be grateful if you would contact our Interactive Customer Care Team on 0845 278 8000 (local rates apply). This will ensure you are put through to a Representative who will be able to help you with your enquiry by telephone. Opening hours are: Monday to Sunday – 8am to 11pm. "

I tried 'phoning that number today (Sat) at 11.30am.........they were closed!!??

Big_Ed

Have you tried another browser?
Also make sure you try buying during the day because there is a cut off time.

Huscarl

Thanks, Big Ed, I'll try IE next time, although I am aware of the 7.30pm cut off point.